Operations Supervisor

Job Description

Job Description

Position Summary

The Operations Supervisor is responsible for overseeing daily waste collection operations across residential, commercial, and industrial lines of business. This role provides hands-on leadership to frontline supervisors, dispatchers, drivers, and helpers, ensuring safe, compliant, and cost-effective operations while maintaining high service standards. The ideal candidate brings strong industry experience, a safety-first mindset, and a proven ability to lead and develop operational teams.

Key Responsibilities

• Lead and manage daily residential, commercial, and roll-off operations
• Oversee routing, dispatch, fleet utilization, and labor planning to maximize efficiency
• Monitor and analyze key performance indicators (KPIs), including productivity, safety, overtime, and service reliability, and drive continuous improvement initiatives
• Manage hiring, onboarding, training, performance management, and corrective action for frontline staff
• Ensure compliance with DOT, OSHA, FMCSA, and environmental regulations
• Lead safety meetings, audits, ride-alongs, and incident investigations
• Serve as the primary escalation point for customer and municipal concerns
• Leverage routing, dispatch, and telematics systems to improve operational performance

Qualifications, Education, and Experience

• High School Diploma or GED required
• Bilingual (highly preferred)
• Minimum of five (5) years of management experience in a related field
• Bachelor’s degree in Business or a related field (preferred)
• Class A or B CDL (preferred)
• Proven experience managing teams in a fast-paced, high-pressure environment
• Strong safety knowledge with a demonstrated track record of managing safety programs and initiatives

Benefits & Perks

• Home Every Night: Enjoy a strong work-life balance with no overnight travel
• Health & Wellness: Comprehensive medical, dental, and vision coverage for you and your family
• Retirement Planning: 401(k) plan with company match
• Paid Time Off: Competitive vacation and sick leave benefits
• Career Growth: Advancement opportunities as the company continues to expand
• Employee Discounts: Discounts on a variety of services and products
• Dynamic Work Environment: A fast-paced setting where your leadership and decisions make a real impact

Why Join Apple Valley Waste?

At Apple Valley Waste, your work goes beyond a job—you’ll lead teams, drive results, and help shape the communities we serve. As an Operations Supervisor, you’ll play a key role in operational excellence, company growth, and customer satisfaction within a rapidly expanding organization. If you thrive in a leadership role and enjoy making a meaningful impact, Patriot Disposal is the place for you.