Customer Service Associate

Southern States Cooperative.
Richmond, VA

Customer Service Associate

The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking.

Essential Job Functions:

  1. Greets customers in a welcoming and professional manner. Utilizes customer-focused interpersonal skills which include, but is not limited to, smiling, making eye contact, providing undivided attention, assisting customers in locating items, acknowledging they will be assisted soon if waiting for another transaction and thanking each one for their business.
  2. Works safely as to not cause harm to self, customers, co-workers, equipment or inventory.
  3. Processes checkout/exchange/return transactions utilizing cash registers and credit/debit card terminals. Processes sale items, coupons and other discounts according to terms. Accurately handles cash and makes change. Maintains proper cash levels in register drawer. Bags items for customers. Refills register paper.
  4. Makes genuinely helpful recommendations to customers and identifies opportunities to sell additional merchandise or services.
  5. Answers incoming phone calls from customers in a professional and courteous manner. Provides information regarding order status, product availability, current sales, promotions and/or store events.
  6. Replenishes merchandise and faces products on shelves to ensure a neat and professional presentation according to store procedures.
  7. Monitors entrances and exits in an effort to promote store safety, security and to minimize merchandise loss. Escalates security concerns to store leadership.
  8. Performs daily housekeeping duties according to procedures to ensure a neat, clean and welcoming environment. This includes, but is not limited to, cleaning, sweeping, mopping, taking out the trash and dusting.
  9. May provide assistance with a variety of other functions to support the team.
  10. Performs all other job functions as assigned.
Posted 2026-03-15

Recommended Jobs

Subject Matter Expert

FRDA LLC
Arlington, VA

Foreign Resource Development Associates, LLC (FRDA) is a privately held Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Arlington, VA. FRDA’s team of dedicated employees and af…

View Details
Posted 2026-01-28

PT Assistant Teacher

Heritage Child Development Center
Berryville, VA

Summary We’re looking for a caring, energetic individual to join our team as a Floating Assistant Teacher! This role supports multiple classrooms and age groups, helping create a safe, nurturing…

View Details
Posted 2026-02-05

James River Association - Seasonal Stewardship Assistant

James River Association
Scottsville, Buckingham County, VA

James River Association - Seasonal Stewardship Assistant   Location: Rustburg, VA, Lexington, VA, and Charlottesville, VA Telework: Hybrid Experience: Entry Level Number of Openings: …

View Details
Posted 2026-02-25

Accounts Receivable Specialist - Tappahannock

Americare Plus
Tappahannock, VA

&##128188; NOW HIRING: Accounts Receivable Specialist &##128205; Corporate Office in Tappahannock, VA | On-Site Only (NO Remote) &##127970; American Retirement Homes, Inc. – Family-Owned fo…

View Details
Posted 2026-03-10

Retail Associate, SEAS - Converse Norfolk

Nike
Norfolk, VA

Become part of the Converse Team Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who ca…

View Details
Posted 2026-03-16

Advisor

Crutchfield Corporation
Charlottesville, VA

Retail Sales Advisor We are now offering a $500 hiring bonus! At Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class servi…

View Details
Posted 2026-03-14

BioPharma Physician Account Rep (Entry)

Innovativ Pharma, Inc.
Roanoke, VA

Are you looking for a lucrative career where you can make a big difference in the health of others. Does a patient-focused, innovation-driven company that will inspire you and support your Pharmaceut…

View Details
Posted 2026-01-01

CBSP SATCOM - Information Systems Security Specialist

Centurum
Norfolk, VA

Location: Norfolk, VA Position Type: Full-Time Clearance Required: Secret Travel: Up to 15% About the Role We are seeking an experienced Information Systems Security Specialist with…

View Details
Posted 2026-02-19

Software Developer (Back End)

Fairfax, VA

Software Developer (Back End) Position Description CGI Federal is seeking a highly skilled and motivated Backend Developer to join our innovative team. As a Backend Developer, you will be respon…

View Details
Posted 2026-01-07

Medical Assistant

Virginia Physicians For Women
Richmond, VA

Float Triage Medical Assistant First point of clinical contact for patients. The Float Triage Medical Assistant calls the patient back to the clinical area to record vital signs, medication listin…

View Details
Posted 2026-03-15