Risk Management Claims Specialist

Dollar Tree
Chesapeake, VA

: Risk Management Claims Specialist Summary of Position (Job Purpose) - Major purpose and functions of the position. The Dollar Tree Risk Management Team doesn't simply work together; we challenge each other to push further, think smarter, and love what we're doing together. The main duty of the Claims Specialist is to ensure Associates, Customers, and business partners have a Best-in-Class experience working with Risk Management. This role will work collaboratively with internal and external business partners in support of resolving claims. Principal Duties and Responsibilities - Primary responsibilities listed in order of importance
  • Support the Risk Management department's goals of information gathering and capabilities by serving as an in-house expert on Risk Management Information System.
  • Assist in the collection of materials necessary to resolve claims in various lines of coverage (i.e., executive/financial lines, property, cyber, aviation, etc.).
  • Collaborate with internal and external business partners to gather information relevant to timely resolve claims and improve claims outcomes.
  • Work with the subrogation/recovery teams to support efficient recovery efforts.
  • Work closely with Third Party Administrator Claims Examiner, Insurers, and Brokers to professionally provide packaged claim information to external business partners promptly.
  • Ensure the highest level of customer service with all partners while providing responsive support throughout.
  • Maintain claims data and metrics to provide regular reporting.
  • Maintain claims filing/records.
  • Complete various weekly and monthly reports for internal business partners.
  • Special project and/or duties as assigned.
Minimum Requirements/Qualifications - Summary of knowledge, experience, and education required.
  • Bachelor's degree or equivalent work experience in a related field with 3 years of claims experience in a high-volume, fast-paced, national level is preferred.
  • Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines.
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines.
  • Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
  • Experience utilizing a Risk Management Information System (i.e., Origami, Riskonnect, Ventiv, etc.) is preferred.
  • Professional, articulate, and able to use good independent judgment and discretion.
  • Must have proven ability to maintain correspondence, discussions, and materials in strictest confidence.
  • Outstanding verbal and written communication skills required.
  • Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.

Posted 2026-03-03

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