Patient Access Associates 1 Fair Oaks

Description

Inova OBGYN Fair Oaks is looking for a dedicated Patient Access Associate 1 to join the team. This role is a dayshift day shift Monday to Friday and every other Saturday shifts vary during hours of operation between 8:00 a.m. 8:00 p.m as well as limited hours on Saturdays from 8:00 am to 4:00 pm. As a Patient Access Associate 1 is responsible for financial counseling and insurance verification and notification to patients and/or guardians of financial responsibility. Identifies and communicates payer authorizations and referral requirements as required.

Inova is consistently ranked a national healthcare leader in safety quality and patient are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health : offering medical dental and vision coverage and a robust team member wellness program.
• Retirement : Inova matches the first 5% of eligible contributions starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5250 per year in education assistance and up to $10000 for student loans.
• Mental Health Support : offering all Inova team members their spouses/partners and their children 25 mental health coaching or therapy sessions per person per year at no cost.

Patient Access Associate 1 Job Responsibilities

• Explains insurance benefits and patient liability by using appropriate communication methods/styles.
• Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.
• Coordinates with other departments to assist or transport patients/visitors requiring special attention/support. Interviews patients to secure and document required medical financial demographic and insurance information.
• Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs loans and grants.
• Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives if necessary.
• Communicates scheduling changes to patients staff physicians and patient representatives in a timely and professional manner.
• Excellent customer service

Minimum Qualifications:

Education: High School Diploma or GED

Experience: 1 year of customer service or 1 year of experience in a medical setting or associates degree

Skills: Basic communication and computer skills

Preferred Requirements: Bilingual in Spanish

Required Experience:

IC