Client Support Systems Administrator
- Maintain workstations and applications associated with Network and Communication architectures to include Oracle, Solaris, and Windows Workstations
- Provide facility-wide NIPRnet, SIPRnet, and campus wide infrastructures
- Provide Tier 1 and Tier 2 support based on industry standards, support clients for all system problems and anomalies
- Install, configure, and maintain Windows operating systems, to include System (OS), and application software patches and service packs
- Perform Tier 1 and Tier 2 user account, group, and home directory maintenance for workstations and member servers
- Perform printer software configuration and maintenance
- Analyze and resolve problems associated with workstation and member server Hardware, operating systems, applications software, and Network Security Manager identified security related issues while adhering to requirements and guidelines
- Prepare, test, and implement local scripts to simplify system tasks
- Maintain and administer laptops, Test and Integration Facility workstations, and Test Bed workstations
- Test all proposed changes on in-house test bed prior to implementation into operational environment
- Research, test and document prior to implementation into operational environment, in the in-house test bed, Configuration Control Board (CCB) recommended proposals; develop implementation and test plan for migrating CCB-approved software and hardware changes into operational environment; implement CCB changes into operational environment
- Evaluate and recommend improvements to the security configuration of member server and computer systems by electronic and manual review methods
- Develop acceptance test plans for new and improved computer systems
- Other support duties as needed/directed
- 3 years’ experience in computer/hardware/software troubleshooting and help desk support
- 3 years’ hands on work experience of Microsoft Windows Operating platforms, Microsoft Office Suite, and Windows 7 image development using Symantec Ghost or similar software
- Security+ is required.
- Active TS/SCI DoD Security Clearance is required.
- Must be a US Citizen and pass a background check.
- Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FEDITC and/or required by FEDITC’S Client(s)/Customer(s)/Prime contractor(s).
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