Service Manager- Commercial Boiler

Richmond, VA

We’re recruiting for a Service Manager to lead a boiler & mechanical service team based across Richmond, VA and Northern VA.

Must-Haves

  • Strong boiler / mechanical service background

  • Experience coming from a mechanical contractor

  • Proven ability managing a large field team (≈20+ technicians)

  • Comfortable being customer-facing (clients, project superintendents, stakeholders)

  • Experience with service sales, estimating, and job coordination

  • Able to split time 50/50 office and field

Responsibilities

  • Oversee and support 23 technicians

  • Ensure smooth day-to-day operations of the service team

  • Lead by example in the field and office

  • Act as a bridge between technicians, customers, and management

  • Maintain service quality, scheduling, and customer satisfaction

Culture Fit

  • Outgoing, engaged personality

  • Background in sports or physically active environments strongly preferred

  • Natural leader who earns respect by doing the work

  • Comfortable representing the company in front of customers

  • Vehicle allowance or service truck

#HVACTech

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

Norma Zibani

Posted 2026-02-10

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