Business Support Specialist NS2JP00000382

Apply now: Business Support Specialist, location is Hybrid (Herndon, VA). The start date is September 8, 2025 for this 12 month contract position.

Job Title: Business Support Specialist
Location-Type: Hybrid (3 days onsite)
Start Date Is: September 8, 2025
Duration: 12 months (Contract, potential extension and conversion)
Compensation Range: $36.00/hr – $48.00/hr

Job Description:
Provide operational and project coordination support for Corporate IT initiatives, ensuring smooth execution, clear communication, and effective stakeholder engagement.

Day-to-Day Responsibilities:

• Organize, track, and assist in executing Corporate IT projects and operational initiatives

• Independently manage smaller-scale projects from planning through documentation

• Draft, edit, and distribute IT communications and stakeholder updates

• Maintain and update SharePoint sites, FAQs, and internal IT documentation

• Coordinate with teams to collect updates, track action items, and follow up on deliverables

• Support user engagement campaigns and adoption strategies for new technologies

• Organize meetings, create agendas, take notes, and track project decisions

• Create visual aids (timelines, charts, infographics) for project updates

• Assist in planning IT team-building activities and internal events

Requirements:

• Must-Haves:

  • Bachelor's degree in Information Technology, Business, or related field

  • 1–3 years in a support, coordinator, or junior project management role (preferably in IT/business operations)

  • Strong written and verbal communication skills

  • Proficiency with Microsoft 365 (Outlook, Teams, Word, PowerPoint, Excel, SharePoint)

  • Highly organized with strong time management skills

  • Ability to manage multiple tasks in a fast-paced environment

  • Self-starter with willingness to learn and contribute across projects

• Nice-to-Haves:

  • Familiarity with Agile methodologies (Scrum)

  • Experience using project management tools (Microsoft Planner, Project, or similar)

  • Knowledge of internal communications best practices

  • Experience editing SharePoint sites or curating knowledge bases

  • Basic understanding of IT operations and systems