KIA SERVICE ADVISOR
Hyman Bros. Kia in Midlothian, VA, seeks an organized and detail-oriented Service Advisor. Please note that we are closed on Sundays. This is an excellent opportunity for the right candidate! **Your Responsibilities:**
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend necessary maintenance based on the vehicle's age, mileage, and history
- Prepare a complete and accurate estimate of costs for labor and parts
- Establish follow-up times
- Monitor the progress of each vehicle throughout the day, keeping customers frequently updated
- Verify that the final invoice matches the work performed on the repair order
- Explain all completed work and charges to customers
- Proven experience achieving exceptional customer satisfaction as a Service Advisor, Assistant Lane Manager, or Service Consultant is essential
- The ability to multitask in a fast-paced environment is a must
- Above-average energy level and a desire for a long-term career with a growing organization
- Personal and professional integrity are important
- CDK computer experience is a plus, but we are willing to train the right candidate
- Punctuality is essential
- 401K
Gary Shively Kia Service ManagerRecommended Jobs
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