Multimedia Communications Specialist

Position: Multimedia Communications Specialist
Location: Richmond, VA 23219 (Hybrid, 3 days onsite)
Duration:12 months
Job ID: 174028

Job Overview:
The Multimedia Communications Specialist will be responsible for maintaining and updating website content, designing and formatting web pages, and ensuring optimal user experience. This role involves close collaboration with content owners across the organization to publish approved web content while adhering to accessibility guidelines, SEO principles, and brand standards. The candidate will also support efforts to enhance website performance and provide insights through analytics tools.

Responsibilities:

• Maintain and update website content using Sitecore Content Management System (CMS).
• Design, format, and publish approved content within Sitecore and complementary tools.
• Ensure proper page structure, navigation, and linking to deliver an optimal user experience.
• Manage content libraries, including organization, version control, and asset maintenance.
• Apply style guides to ensure brand consistency; review and validate content for accuracy, grammar, and compliance with brand standards.
• Confirm all required approvals are obtained before content is published.
• Identify and resolve issues such as broken links, missing assets, and accessibility noncompliance (WCAG).
• Perform routine content audits to ensure accuracy, relevance, and functionality.
• Implement SEO best practices including metadata, alt text, headings, and internal linking.
• Optimize images and media for accessibility, performance, and responsiveness across devices.
• Troubleshoot CMS- and site-related issues; escalate technical problems as necessary.
• Support testing of new components, templates, and site functionality prior to deployment.
• Monitor and report on content performance using tools such as Siteimprove, Google Analytics, and Microsoft Clarity.

Qualifications:

• 3-5 years of hands-on experience in a web content and designer role.
• Bachelor's degree in Web Design/Development, Digital Marketing/Communications, or equivalent technical training and experience.
• Proficiency in website design, layout, and content authoring using Sitecore or similar CMS.
• Strong understanding of web content best practices, SEO principles, accessibility guidelines, UX, and responsive design.
• Experience with digital analytics tools such as Google Analytics, SiteImprove, and Microsoft Clarity.
• Strong communication skills, both verbal and written.
• Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams.
• Nice to have: Experience administering website search engines (e.g., Coveo) and conducting usability testing.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range:$40 - $43/ hr. W2

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at [email protected]

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