Operations Coordinator

Job Description

Job Description

We are seeking a confident, self-motivated Operations Coordinator to work in our showroom and keep our sales team organized. This role focuses on high-level administrative coordination, sales team assistance, and customer support.

Schedule

• Hours: Monday through Friday, 8:00 AM to 5:00 PM
• Status: Full-time

Core Responsibilities

• Showroom Floor Assistance: Work on the showroom floor to greet and assist walk-in customers as they arrive, handling initial inquiries, and connecting them with a salesperson or designer as needed.
• Sales Team Clerical Coordination: Serve as the central support hub by managing and executing any clerical, administrative, or paperwork needs for the sales team.
• Sales Team Support: Check in regularly with salespeople to stay on top of their pending tasks and accurately complete their quotes and assist with pipelines.
• Client & Vendor Communication: Manage incoming phone lines and make proactive outbound calls to customers and manufacturers to follow up on orders.
• Showroom & Office Presentation: Maintain a clean, professional, and well-organized appearance for both the showroom and the office.
• System & Office Admin: Utilize internal ERP and quoting software.
• Inventory Control: Tracking stock levels and organizing merchandise displays as needed.

Qualifications & Requirements

• Traits: Highly confident, self-motivated, and assertive with the ability to take immediate action without waiting for direction when appropriate.
• Interpersonal Skills: Comfortable in a front-facing customer role with the ability to work with and assist diverse personalities.
• Communication: Clear verbal and written skills, as well as being comfortable making professional phone calls.
• Tech Skills: Proficient with MS Office Suite and comfortable learning internal ERP and quoting software.
• Execution: Strong organizational skills, strict attention to detail, and the ability to prioritize tasks effectively.
• Physical & Logistics: Reliable transportation and the ability to lift up to 30 lbs.
• Pluses: Experience in restaurants or commercial kitchen environments.

Regional, family-owned and operated foodservice equipment company with over 40 years of supplying well-known brands of commercial kitchen appliances and supplies to established and new restaurants, hotels, and almost all types of commercial kitchen environments. Three store locations: Richmond, Norfolk, and Virginia Beach.

Company Description

Regional, family-owned and operated foodservice equipment company with 40 years of supplying well-known brands of commercial kitchen appliances and supplies to established and new restaurants, hotels, and non-commercial food venues. Three store locations: Richmond, Norfolk, and Virginia Beach.