Assistant Hotel General Manager

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Responsibilities:

• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas

Qualifications:

• 3+ years of experience working in a hotel or the hospitality industry required
• A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• Have superb communication skills, organizational skills, and problem-solving skills

About Company: The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.