Release Support Specialist
Program Overview
About The Role
- Coordinate and assist with the release cycle of software or system updates.
- Ensure that new features, patches, or improvements are correctly integrated and deployed.
- Work closely with development, QA, and operations teams to ensure smooth rollouts.
- Monitor the system after the release for performance, bugs, and necessary improvements.
- Focus on maintaining and enhancing existing systems rather than designing them from scratch.
- Handle incident management and may work to ensure that enhancements meet user needs.
*Position is contingent upon Spring 2025 award*
Qualifications
- TS/SCI with Polygraph level clearance.
- BA/BS and 8+ years of experience; Masters and 6+ years of experience; an additional 4 years of experience may be considered in lieu of a degree.
- Expertise in release management processes and tools.
- Familiarity with continuous integration and continuous deployment (CI/CD) practices.
- Knowledge of version control, testing, and deployment automation.
- Communication and coordination skills for cross-team collaboration.
Desired
- Relevant certifications related to job function (CRM, DevOps, CSM, ITIL, CompTIA Project+)
SCA / Union / Intern Rate or Range
Details
Target Salary Range: $104,000 - $166,000. This represents the typical salary range for this position based on experience and other factors.
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
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