Clinical Manager of Nutrition and Resident Services

Clinical Manager of Nutrition and Resident Services at HHS summary:

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Registered Dietitian at Knollwood Community in Washington, DC

Starting Salary $80,000-$85,000 (Negotiable based on experience) +$2,500 RD sign-on bonus

1+ years clinical experience preferred

Extra benefits include paid CDR and state licensure fees!

Principal Duties & Responsibilities - Essential Functions

Training, Monitoring, Hiring Staff

• Complete/conduct ongoing training for dietetic staff and provide educational opportunities for professional development.

• Lead and manage ambassador team member recruiting, hiring, training, and development.

• Provide leadership that supports a team environment fostering morale, passion, quality, and respect.

• Perform daily inspections and assessments of dining operations and coach team members

• Conduct annual staff evaluations according to procedures and within the expected time frame.

• Maintain and enforce disciplinary policy and follow through on procedures.

• Complete the work schedule to ensure adequate coverage for all FNS functions.

Patient/Resident Satisfaction

• Develop and monitor evaluation processes for patient/resident satisfaction.

• Coordinate and evaluate patient/resident food/dining service standards to ensure patient/resident satisfaction with meals and nourishment; initiate action to correct any problems.

• Ensure processes are followed, initiate performance improvement within trouble areas.

• Manage and control resources and materials to ensure the high-quality of service delivery and adequacy of supplies: Resources and materials may include patient menus: tray mats, tents, and napkins: satisfaction surveys, and nutritional supplements.

• Monitor inventory and ensure appropriate stock levels for patient/resident care delivery.

Development and Guidance

• Develop and provide guidance and training tools for FNS and facility staff.

Implement and Maintain the Ambassador Programs

• Educate staff, nursing, food service employees on issues regarding special diets/formulas.

• Attend patient/resident rounds on assigned units

• Review/approve menu, formularies, substitutions, or changes.

Clinical Program Management/Nutrition Assessments & Follow-Ups for Patients/Residents

• Complete nutrition assessments and follow-ups for individuals with increased nutritional needs in accordance with facility policies.

• Document assessment of nutritional goals and/or changes in status in the medical record.

• Educate individuals and/or their family members on nutritional needs as indicated.

• Attend patient/resident rounds on assigned floors.

• Inform nursing and physician of changes in patient/resident nutritional status

• Create, implement, train, and monitor nutritional programs related to areas of specialty to meet accreditation and regulatory requirements.

• Maintain clinical nutrition policies to support regulatory compliance

• Collaborate with department, facility, and company leadership to achieve operational and clinical goals.

• Partner with multidisciplinary team to optimize individual care.

• Provide nutrition counseling and medical nutrition therapy to individuals via approved telehealth platforms, ensuring compliance with HIPAA, state licensure regulations, and organizational policies as directed.

Skills

• Interpersonal Skills: Ability to interact with individuals of all backgrounds

• Communication: Effective written, spoken, and non-verbal communication

• Customer Service: Service-oriented mentality with a focus on exceeding expectations

• Professionalism: Maintain a positive and professional demeanor

• Proactivity: Self-motivated with the ability to effectively prioritize projects and needs

• Team Player: Willingness to provide support where needed to achieve outcomes

• Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings

• Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements

• Registered Dietitian with the Commission of Dietetic Registration and licensed dietitian as required per state regulations

• Bachelor’s or Master’s degree in Nutrition & Dietetics or related field

• Knowledge of regulatory standards

• Computer experience with word processing, spreadsheets, and various software

What We Offer

• Paid time off (vacation and sick)

• Medical, dental, and vision insurance

• 401(k) with employer match

• Employee Assistance Program (EAP)

• Career development and ongoing training

Important to Know

• Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.

• Veterans and candidates with military experience are encouraged to apply.

• HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, dietary services, and facility management to nearly 1,000 customers across six industries.

We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.

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Keywords:

Registered Dietitian, Clinical Nutrition Manager, Long-term Care Dietitian, Nutrition Assessment, Menu Management, Patient Satisfaction, Dietary Services Supervisor, Medical Nutrition Therapy, LD/License, Healthcare Nutrition