Benefits Program Worker II

: Position Information Working Title of Vacant Position Benefits Program Worker II Job Type Full Time Posting Type Public Number of Vacancies 1 Department HUMAN SVCS Division HS-SS ELIGIBILITY SVCS Requisition Number 2025477P Number of hours worked per week 40 Work Schedule Monday - Friday; 8 am - 5 pm Work Site Location Chesapeake, VA (100 Outlaw Street) Position Driving Requirement N - Never Pay Grade GE09 Pay Basis Semi-Monthly Advertised Salary $47,224 to $62,572 depending upon qualifications. Do you have experience determining Long-Term Care (including AG) services, SNAP , ABD Medicaid and TANF ? Are you able to comprehend and apply policies and procedures for benefit programs? Do you have VaCMS experience? If so, we would like a chance to talk to you about an exciting opportunity with our agency as a Benefit Programs Worker II. TYPICAL TASKS Schedules appointments and interviews applicants/clients; explains client rights and responsibilities according to local, state, and federal regulations and laws governing the programs; explains temporary assistance programs. Serves as lead worker; instructs/trains other personnel, and may give assignments to same; makes recommendations based on professional expertise. Assists applicants/clients in securing verification of financial, medical, and social information; notifies supervisor of possible fraud cases. Determines employability of clients; establishes client needs, and makes referrals to other departments within and outside the agency as needed; explores other possibilities for income for clients. Collects, organizes, analyzes, and documents data in determination of most beneficial assistance plan for client; checks data calculations for accuracy; determines or re-determines program(s) for which eligible. Grants or denies benefits and notifies recipient of determination. Plans, manages, and implements case actions. Enters or updates information/data in computer database; runs VEC and DMV checks on applicants/clients. Performs routine office tasks such as typing correspondence, data entry, preparing periodic and special reports for supervisor, filing, faxing, telephoning, and photocopying. Performs other related duties as assigned. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires any combination of education and experience equivalent to a bachelor's degree in accounting, sociology, or a closely related field. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of one year of related, full-time equivalent experience. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-terms department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Prefer two years of current Benefit Program Long Term Care eligibility experience Prefer two years or more of current Virginia Case Management System (VaCMS) experience Prefer three years of current Virginia Social Services Benefit Programs Experience determining eligibility for Long-Term Care (Services) Medicaid, TANF and SNAP Posting Detail Information Job Open Date 11/13/2025 Job Close Date 01/26/2024 Open Continuous Special Instructions to Applicants

ADA Checklist

Overall Physical Strength Demands Overall Physical Strength Demands S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time. Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing Frequently- From 1/3 to 2/3 of the time. Sitting Frequently- From 1/3 to 2/3 of the time. Walking Frequently- From 1/3 to 2/3 of the time. Lifting Frequently- From 1/3 to 2/3 of the time. Lifting Amount Exerting up to 10 lbs Carrying Frequently- From 1/3 to 2/3 of the time. Carrying Weight Exerting up to 10 lbs Pushing/Pulling Frequently- From 1/3 to 2/3 of the time. Pushing/Pulling Weight Exerting up to 10 lbs Reaching Occasionally- Up to 1/3 of the time. Handling Occasionally- Up to 1/3 of the time. Fine Dexterity Frequently- From 1/3 to 2/3 of the time. Kneeling Occasionally- Up to 1/3 of the time. Crouching Rarely- Less than 1 hour per week. Crawling Rarely- Less than 1 hour per week. Bending Occasionally- Up to 1/3 of the time. Twisting Frequently- From 1/3 to 2/3 of the time. Climbing Occasionally- Up to 1/3 of the time. Balancing Rarely- Less than 1 hour per week. Vision Continuously- 2/3 or more of the time. Hearing Continuously- 2/3 or more of the time. Talking Continuously- 2/3 or more of the time. Foot Controls Continuously- 2/3 or more of the time. Machines, Tools, Equipment and Work Aids Used Computer, copier, fax, telephone, scanner, adding machine, calculator, printer, care, and related equipment. Protective Equipment Required N/A Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards N = Never Chemical Hazards N = Never Electrical Hazards S = Seasonally Fire Hazards S = Seasonally Explosives S = Seasonally Communicable Diseases S = Seasonally Physical Danger or Abuse S = Seasonally Other If Other, Description Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust D = Daily Extreme Temperatures D = Daily Noise and Vibration D = Daily Fumes and Odors D = Daily Wetness/Humidity D = Daily Darkness or Poor Lighting D = Daily Primary Work Location Office Environment Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures Continuously- 2/3 or more of the time. Emergency Situations Frequently- From 1/3 to 2/3 of the time. Frequent Change of Tasks Continuously- 2/3 or more of the time. Irregular Work Schedule/Overtime Occasionally- Up to 1/3 of the time. Performing Multiple Tasks Simultaneously Continuously- 2/3 or more of the time. Working Closely with Others as Part of a Team Continuously- 2/3 or more of the time. Tedious or Exacting Work Continuously- 2/3 or more of the time. Noisy/Distracting Environment Continuously- 2/3 or more of the time. Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s) No

Professional References

Professional References

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