Clinical Research Coordinator I
- Ensure the safety and well-being of all study participants
- Conduct study visits in line with protocol, GCP, and internal SOPs
- Collect study-specific assessments (e.g., vitals, ECGs) and maintain documentation accuracy
- Obtain and maintain proper informed consent
- Promote and support recruitment initiatives to identify eligible study participants
- Screen participants according to protocol inclusion/exclusion criteria
- Guide participants through the consent process and ensure proper documentation
- Schedule and coordinate study visits across the full lifecycle of participation
- Perform clinical tasks such as phlebotomy, sample processing/shipping, point-of-care testing, and participant monitoring
- Accurately complete source documentation, CRFs, queries, and maintain CTMS records
- Dispense and track investigational products according to protocol
- Collect and report adverse events, including timely SAE reporting
- Participate in site feasibility questionnaires (FQs) and pre-study visits (PSVs) to support site readiness and study start-up activities
- Prepare for monitoring visits, audits, and maintain regulatory files
- Perform regular quality control checks on source data and documents
- Support lab supply inventory, equipment maintenance, and administrative needs
- Assist with community engagement and outreach events as needed
- Have a bachelor’s degree in a health, science, or research-related field (or equivalent combination of education and experience)
- Have 2–4 years of experience in a healthcare setting and are comfortable with clinical tools like blood pressure monitors, ECG machines, and weight scales (nice to have, but not required)
- Have phlebotomy experience — or are open to learning it where permitted by law (we’ll provide the training).Understand basic medical terminology, or are eager to learn it quickly
- Are passionate about contributing to clinical trials that impact global health
- Are organized, detail-oriented, and skilled at multitasking in a fast-paced environment
- Are proactive, collaborative, and take ownership of your work
- Value open communication and thrive in a team-driven environment
- Quality: We aim for excellence and integrity in everything we do - because lives depend on it.
- Care: We show up for each other, our customers, and our mission - always going the extra mile.
- Be the Change You Seek: We're adaptable, forward-thinking, and constantly improving - for the betterment of all.
- One Team: We collaborate, support one another, and succeed together.
- Grow for Good: We grow with purpose - to expand access to research and improve global health.
- Own It: We take initiative, deliver results, and follow through - with passion and accountability.
- Comprehensive health, dental, and vision insurance
- Enhanced EAP – mental health support
- Flexible PTO + paid holidays
- Continuing education reimbursement
- 401(k) / RRSP with company match and immediate vesting
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