Toyota of Hampton Parts advisor
Toyota of Hampton is in need professional parts Advisor to help with our growing business. Our newest team members will utilize their vast automotive parts experience to assist our service, wholesale and retail customer needs What You Do:
- Assist technicians, service advisors and walk-in customers by providing pricing and availability as needed
- Accurately order and track needed parts
- Answer phone calls providing assistance and prices as needed
- Process and organize orders for delivery or pick-up
- Ensures all cash, credit, charge and tax exempt sales are processed as required
- Receive and ship parts in accordance with company policies
- Restock inventory daily
- Ensures all returned parts are properly tracked and identified
- Conduct assigned daily perpetual inventory audits
- Other duties as assigned
- Maintain necessary product knowledge to improve sales of associated / companion parts
- Establish and maintain positive relationships with all internal and external customers
- Improve sales of parts and accessories
- Build upon existing knowledge of products and skills using available manufacturer training
- Excellent communication skills and ability to be a team player
- Ability to minimize and redirect customers frustrations
- Trainable
- Outgoing and friendly personality with great customer handling skills
- Professional appearance
- CDK experience a plus
- Strong organizational skills
- Manufacturer training certifications a plus
- Salary and commission that can easily exceed expectations to the motivated individual
- Medical, Dental and Vision Insurance
- 401(k) availability
- Employee discounts on vehicle purchases, parts and service
- Paid-time-off
- We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance
- Comprehensive employee recognition programs
- Opportunities for internal career advancement
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