ServiceNow Trainer
Our client, an established IT Services organization, are hiring a ServiceNow Trainer to join the team on a contract basis in Virginia. The successful candidate will contribute to operations, sustainment, maintenance and the advancement of innovative projects within the defense sector.
Responsibilities
As the ServiceNow Trainer, you will create and present ServiceNow demonstrations highlighting technical solutions.
Develop and assess marketing materials, including demo videos and promotional slicks.
Design and update demonstration wireframes and agendas.
Collaborate effectively with internal teams, customers and external stakeholders.
Stay engaged with project teams to track development progress throughout each sprint.
Participate in scrum ceremonies and lead demonstration sessions.
Organize and maintain demonstration materials using JIRA and Confluence.
Conduct rehearsal demonstrations before presenting to larger Government audiences.
Support onboarding of new team members by providing demonstration materials.
Skillset
U.S. Citizenship required.
Active DoD Secret Clearance must be in place at the start of employment.
Bachelor’s or Master’s degree in Computer Science, Information Systems or similar.
At least four years hands-on experience with ServiceNow applications.
In-depth technical and functional knowledge of ServiceNow.
Experience in developing and delivering demonstration materials.
Familiarity with Agile development methodologies.
Strong customer service skills with the ability to work independently in a fast-paced environment.
Excellent communication skills for collaborating with virtual teams and presenting to leadership.
Interested? Apply Now!
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