Administrative Assistant Supervisor (Admin Asst IV)

: Salary $48,617.09 - $81,028.48 Annually Location FAIRFAX (EJ27), VA Job Type FT Hourly W BN Job Number 25-00695 Department Family Services Opening Date 03/22/2025 Closing Date 3/28/2025 11:59 PM Eastern Pay Grade S17 Posting Type Open to General Public

Job Announcement

This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to watch the Becoming One Fairfax—An Introduction to Key Concepts video by clicking here and visit the One Fairfax webpage here. ABOUT THIS POSITION: This position supports the Department of Family Services (DFS), Division of Children, Youth and Families (CYF). We invite you to learn more about DFS and its Mission, Vision, and Values, by clicking here. Under general supervision of the program managers, the duties and responsibilities include the following: Serves as the primary support for Children, Youth, and Families (CYF) Record Requests, including complex administrative functions with time-sensitive responses to community members. Determines, reviews, and modifies administrative policies, procedures, and methods to improve practices within the Child Protective Services (CPS) and Protection and Preservation Services (PPS) program areas. Manages the administrative processes, including assisting with the implementation of policies and procedures and coordinating and communicating with other programs within the division. Illustrative Duties:

• Receives and responds to CYF record requests in accordance with the Virginia Freedom of Information Act (FOIA), the Code of Virginia or Virginia Administrative Code (VAC), and the Government Data Collection and Dissemination Practices Act or VAC provision.
• Works with a team to communicate with requestors using a shared inbox, ensures that requests are valid, and enters requests into a shared record log.
• Searches and reviews CYF systems for records pertaining to the request, pulls the records, and enters them into a shared system for redactions.
• Once redactions are completed, pulls the redacted records and enters them into multiple systems for dissemination and storage.
• Ensures all information for each step is logged and reconciled.
• Uses independent judgement to manage competing priorities and solve routine problems.
• Maintains current knowledge of county policies and procedures.
• Supports training for administrative staff across the division.
• Serves as the administrative assistant to the program managers for CPS and PPS.

Note: The assigned functional areas for this position are scheduling & coordination, communication, office management, and/or receptionist/public contact .

Employment Standards

MINIMUM QUALIFICATIONS: Any combination of education, experience and training equivalent to high school graduation and three years of experience providing administrative support in the assigned functional area(s). CERTIFICATES AND LICENSES REQUIRED: None. NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background and a Child Protective Services check to the satisfaction of the employer. PREFERRED QUALIFICATIONS:

• Bachelor's Degree
• Four years of front-line administrative and customer service experience supporting staff in a Human Services environment.
• Experience with Microsoft Applications (i.e. Word, PowerPoint, Excel, and Outlook) and enterprise systems such as SAP, OASIS, Electronic Management Systems, etc.
• One year of supervisory experience of staff.
• Demonstrated strong writing and grammar skills

PHYSICAL REQUIREMENTS: Duties are generally sedentary and performed in a normal office environment. Ability to communicate clearly and concisely, both orally and in writing and use automated technology. Sufficiently mobile to deliver mail, messages and records, and to attend meetings offsite as well as supervise offsite staff. Sufficiently mobile to travel outside the office and to set up rooms and materials for meetings. All duties performed with or without reasonable accommodations. SELECTION PROCEDURE: Panel interview and may include a practical exercise. The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity. Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. [email protected] EEO/AA/TTY. #LI-RS1