Communications Technician

Job Description

Job Description

The Communications Technician is responsible for delivering technical and administrative support for the daily operation and maintenance of the Mount Jackson Teleport and Middletown earth station. This role ensures reliable service delivery, system performance, and minimal service disruption, while maintaining high standards of customer support and operational efficiency.

Resource is required to be onsite five (5) days per week

Main Responsibilities

• Perform corrective and preventative maintenance on a variety of equipment including; Internet data, VOIP, digital audio and video baseband equipment
• Perform corrective and preventative maintenance on networking hardware, such as routers, switches, and firewalls
• Thorough understanding of complex data networks and backhaul configurations
• Perform preventative and corrective maintenance to IF and RF hardware such as up/down converters, traveling wave tube amplifiers (TWTA), LNA and modems
• Participate in the installation and commissioning of new and expansion services with engineering personnel, demonstrating thorough understanding of the systems
• Complete pertinent documentation associated with maintenance and/or installation tasks
• Responsible for the operations and maintenance of Antenna systems, Power, HVAC, and supervisory and control systems
• Provide TT&C support on multiple system configurations
• Have the ability to work directly with Telesat customers and/or third-party contractors
• Ability to work in a team environment and independently with minimal supervision

Education & Experience Required

• 3-year Electronics/Telecommunications Technologist Diploma, or the equivalent
• Understanding of Network fundamentals such as TCP/IP and LAN/WAN
• Familiarity with complex IP networks, routing protocols and VPN technology
• Familiar with various types of telecommunications test equipment
• Ability to demonstrate solid troubleshooting skills and prioritize the resolution of events
• Knowledge of Microsoft and Unix based operating systems, applications and tools
• Familiarity with Radio Frequency (RF) equipment and systems
• Must have strong interpersonal and customer service skills
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• Basic Fiber knowledge

Working Conditions

• The Mount Jackson Teleport operates Monday through Friday 0800-1600. On-call coverage, and the ability to work in an unsupervised environment is a requirement of this position
• Must have a valid driver’s license
• Back ground check
• Frequent travel is required in this role

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.