Renewal Specialist

POLITICO’s mission from the very beginning was to win the audience. We dedicate ourselves to providing accurate, non-partisan, impactful information to the right people at the right time so that they can act with confidence and speed. We experiment to avoid being disrupted and we have fun disrupting others. And we are not afraid to risk failure if it means being the best at what we do.

We’re hiring a Renewal Specialist to join our dynamic and fast-paced Pro Sales team! This role is designed with flexibility and impact in mind as you’ll serve as a floating resource, stepping in to support renewals across a diverse portfolio of small-to-large organizations spanning multiple industries. You’ll play a pivotal role in maintaining continuity across the team by filling gaps for Account Managers when needed, ensuring our customers receive consistent, high-quality service and support.

Who You Are

• Builder and executor of plans focused on renewals across Pro’s book of business
• Strong communicator who can adapt to both fast-moving transactions and longer-cycle conversations
• Naturally curious about the clients’ work and how to support it
• Goal oriented, organized, detail-oriented, and confident juggling competing priorities
• Collaborative and coachable—you’re looking to grow, not just deliver

What You'll Do

• Support renewals through proactive outreach, consultative conversations, and cross-sell opportunities
• Balance transactional efficiency with deeper engagement where risk or opportunity warrants
• Collaborate closely with Customer Success, Sales Enablement, Product, and Marketing to deliver an excellent customer experience
• Maintain detailed client notes and pipeline updates in Salesforce
• Meet and exceed individual renewal goals

What You'll Need

• 2-4 years of experience in a sales and/or account management role
• A proven track record of growing accounts through renewals
• Experience successfully working cross-functionally with a Customer Success team to deliver client outcomes
• High business and sales acumen
• Proficiency with Salesforce or similar CRM tools

We value our people. Click here for more on what we offer and what it’s like to work for POLITICO.

About Us.

POLITICO illuminates the forces shaping global power. Since 2007, we have delivered intelligence that anticipates tomorrow's headlines, not reports on yesterday's news. As politics has increasingly become the defining force of our era, our work has never been more vital.

Cabinet secretaries and Ministers start their mornings with our analysis. CEOs shape strategy around our reporting. Advocacy leaders rely on our insights to move policy. We deliver the straightforward facts and clear-eyed analysis they need to navigate the most complex political landscape of our lifetimes.

Our 1,100+ publishing professionals across the world's key democratic capitals—Washington, Brussels, London, Paris, Berlin, Sacramento, and New York—form the world's premier politics and policy newsroom. We tell the story of how power really works by explaining who wields it and how they plan to exercise it, connecting dots others miss and delivering scoops from sources others don't even know exist.

Innovation has always been a core tenet of our story. At launch, we bet that depth would trump scale, that talent would trump traffic, and that politics would become central to modern life. In 2011, we made another bet and launched POLITICO Pro to help decision-makers understand the business of government, transforming both how they shape government action and the business of journalism itself.

These bets have made POLITICO the most successful digital news startup of its generation and the indispensable resource for leaders who shape the future. Today, we are a rarity in media: a growing, profitable, and sustainable news organization.

POLITICO is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Axel Springer is dedicated to shaping the future of journalism in the free world, believing that a free and informed society is essential to democracy. Learn more about Axel Springer.