General Manager
- Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures
- Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
- Hire, train, develop, and supervise staff
- Provide staff with feedback, coaching, and performance evaluations
- Coordinate daily staffing and staffing schedules
- Ensure the store complies with outlined safety policies and procedures as well as state and local health regulations
- Make sure wages, work hours, and equal employment opportunities are upheld according to federal and state laws
- Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash
- Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis
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