Freight Broker/Dispatcher Specialist

Job Description

Job Description

VHI Transport is seeking a true leader —a highly motivated, organized, and experienced Freight Broker OTR and Drayage/Dispatcher Specialist ready to take full ownership of their role and grow with us. This is not just another job, it’s a path to leadership for someone with a solid background in transportation and a proven ability to go the extra mile.

We’re looking for someone who knows the industry, thrives in a fast-paced, high-energy environment, and is ready to step up when the time comes . You should be confident, proactive, and able to bring both strategy and hustle to the table. If you think fast, stay organized under pressure, and are committed to delivering exceptional service, you’re exactly who we’re looking for.

At VHI, we don’t just want someone who’s good. We want someone who wants to be the best and lead the way forward.

Key Responsibilities:

• Negotiate competitive transportation rates with customers and carriers, and manage shipments from start to finish
• Ensure timely pickups and deliveries, tracking shipments and providing accurate updates to customers
• Communicate professionally with drivers, carriers, and customers via phone and email
• Coordinate import, export, and OTR loads; schedule pickups and deliveries
• Enter and maintain accurate shipment data in logistics software
• Use transportation systems to plan, schedule, and execute freight movement
• Build strong relationships with carriers and drivers; match lanes with available capacity
• Onboard new carriers and drivers into our system; keep records updated
• Identify and pursue new business opportunities to support growth
• Resolve transportation issues with urgency, professionalism, and perseverance
• Collaborate with internal teams to align on priorities and support operational goals

What We’re Looking For:

• Strong leadership potentia l – positive attitude, solid presence, and a team-first mentality
• Highly organized with excellent time management skills
• Exceptional attention to detail, accuracy, and follow-through
• Excellent communication and negotiation skills—both verbal and written
• Strong math, problem-solving, and analytical skills
• Ability to stay calm and effective under pressure; adaptable to changing priorities
• Skilled at multitasking – juggling phones, emails, and real-time logistics coordination
• Self-motivated, enthusiastic, and proactive in problem-solving and follow-up

Computer Skills:

• Must be proficient in Microsoft Excel, Word, and Outlook
• Comfortable with learning and adapting to new systems and software tools

Experience:

• Associate degree or equivalent experience.
• 2-3 years of professional logistics, transportation or freight brokerage experience
• Customer sales experience