Warehouse Operations Manager

Our client is a growing seating manufacturer and distributor with two facilities in Victoria, VA — a 100,000 sq. ft. cold storage plant and a 280,000 sq. ft. two-story production and warehousing facility. We're looking for a hands-on Director of Operations to take ownership of daily warehouse and shipping operations, bring structure to a fast-paced site, and serve as the key communication link between the Victoria team and corporate office in Vancouver, Canada.

This is a warehousing and distribution leadership role, not a heavy manufacturing role — about 90% of our operation is inbound/outbound shipping, with a smaller production and upholstery assembly component.

What You'll Own

• Daily operations across receiving, inventory, shipping, and a small production/assembly line

• Building and leading a strong shipping crew (site of 18–25 employees)

• Warehouse organization and clear, efficient product flow in and out of the facility

• Proactive, high-level reporting and communication back to Head Office on staffing, production, and key risks

• Health & safety compliance, HR basics (hiring, scheduling, performance management)

• Vendor, carrier, and equipment coordination

What Success Looks Like

• A well-organized, efficient warehouse

• A trained, accountable shipping crew

• Consistent, proactive communication — no surprises for Head Office

• On-time fulfillment and strong inventory accuracy

What We're Looking For

• 5+ years of operations leadership in warehousing, distribution, or light manufacturing

• A track record of managing hourly crews and multiple moving parts under deadline pressure

• Strong communicator — comfortable working independently and reporting back to a remote leadership team

• Proficiency with Microsoft Suite, Monday.com (CRM), Teams, and Great Plains or similar ERP/MRP/WMS systems

• Decisive leadership style with strong personal values and alignment to company vision

• Flexibility for occasional weekend/OT coverage, especially in the first 3–6 months

Compensation & Schedule

• $100,000–$150,000 base (reviewed at 90 days), bonus eligible (Christmas bonus standard; annual bonus tied to company performance)

• Monday–Friday, 8:00 AM–4:00 PM; some early flexibility required as you ramp up

• Reports to the VP of Operations and company President

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