Collector

Collector (Medical Collections) – Hybrid

Work Type: Hybrid (initial onsite training in VA

& MD, then remote)

Hours: Monday–Friday, 8:00 AM–4:30 PM

Salary: $37,440–$41,600 + monthly commission

About the Role

The Entry-Level Medical Collector supports by following up

on aged hospital claims, resolving denials, and contacting insurance payers or

patients to determine next steps. Once trained, you’ll manage 20–30 claims per

day, working across multiple systems to ensure timely and accurate resolution.

This role is ideal for someone with a background in medical

billing/collections.

Key Responsibilities

• Make outbound and inbound calls to patients, insurance companies, and internal teams
• Review and resolve outstanding account balances
• Follow up on all correspondence and maintain accurate account documentation
• Skip trace to obtain updated debtor information
• Identify next steps for claims (rebill, correct, submit medical records, obtain retro auth, or write-off)
• Work closely with billers to communicate required claim actions
• Meet or exceed monthly production and fee goals
• Ensure compliance with HIPAA, FCRA, FDCPA, and all regulatory standards

Required Skills & Qualifications

• Knowledge of medical billing, collections, or accounts receivable
• Ability to manage multiple computer systems simultaneously
• Strong customer service and communication skills
• Understanding of UB04 vs. HCFA 1500 claim forms
• High school diploma or equivalent
• Ability to work in a fast-paced, high-volume environment

Preferred Skills

• Microsoft Office Suite
• Experience with Medicaid, CareFirst BCBS, Cigna, Aetna
• Outbound/inbound call experience
• Medical billing or claims background

Work Environment

• Small, 20-person call center with a family-oriented culture
• Business casual dress (jeans on Fridays)
• Frequent incentives: bonus structures, commission tiers, PTO raffles, early Fridays, catered events
• Breaks every two hours
• Hybrid flexibility after initial training
• Must be able to hardwire home equipment

Commission Structure

• Tier 1: 95% of goal → $100–$480/month
• Tier 2: 100% of goal → $250–$850/month
• Tier 3: 115% of goal → $480–$1,400/month All collectors have hit goal for the past 12 months; even the lowest Tier 3 performer earns $300+ extra monthly.

This is a Permanent position based out of Sterling, VA.

The pay range for this position is $37440.00 - $41600.00/yr.

They provide good health benefits and give them lots of incentive options for additional earning.

This is a hybrid position in Sterling,VA.

This position is anticipated to close on Mar 10, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.