Bloomingdale's Shift Lead, Full Time - Bloomie's Mosaic
- Day-1 Medical, Dental, Vision Benefits for eligible colleagues
- Competitive Pay
- Paid Time Off
- Flexible Holiday Time-Off & Flexible Scheduling
- Instant access to earned wages with PayActiv
- Enhanced benefits: pet, home & auto insurance & more
- 401(k) plan options available
- Bonus earning opportunities
- Growth potential opportunities
- Employee Discount at Bloomingdale's & Macy's Stores
- Fosters and promotes a strong work culture and upholds both Bloomingdale's and Colada Shop brand service standards.
- Fully understands the Colada Shop ethos and serves as a brand ambassador, both internally and externally.
- Continuously supports the team to provide exceptional customer experience.
- Opens or closes storefront; Completes opening or closing checklist, as applicable.
- Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers.
- Completes daily shift report, to include financial reports, staff performance, guest issues, and repair and maintenance needs.
- Is knowledgeable with troubleshooting any and all equipment and communicates with store managers any non-resolved issues.
- Attends FOH meetings periodically with Store Manager.
- Ensures storefront, FOH and BOH are clean and appealing to guests.
- Assists with staff communication.
- Conducts DOH walk-throughs multiple times per day when on duty to ensure DOH compliance; Elevates all DOH violations immediately to Management.
- Promotes and practices safe work habits; Identifies and communicates potential safety hazards; Ensures accidents are documented following proper procedures.
- Monitors inventory and restocks as needed; Communicates products/supplies as needed to Management; Assists with new strategies to keep location stocked; Assists Management in running inventory.
- Provides feedback on guest experience to Management and proactively completes other duties as assigned by Management.
- Assists in maintaining 100% compliance with all relevant policies; EEO, labor, HR, wage and food safety laws and regulations.
- Assists with team onboarding and ongoing training.
- Is an expert in all FOH and BOH stations and monitor standards are kept.
- Supports BOH as needed to provide excellent service to guests.
- Monitors daily call-outs, performance and tardiness; Makes schedule changes based on business levels.
- High School Diploma or equivalent required
- 1-2 years direct experience
- Health department license or certification, Food Handlers, and/or alcohol certification as required by state or local requirement.
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
- Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
- Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
- Position requires prolonged periods of standing/walking around store or department.
- May involve reaching, crouching, kneeling and stooping.
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
- Frequently lift/move up to 25lbs.
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