Account Executive

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Department: Coffee Service Division

Reports To: Account Executive Manager

Travel Required: Daily travel for sales calls. Limited overnight travel

Work Type: Onsite and in field

Why Join Community Coffee?

At Community Coffee , every cup tells a story. As America’s #1 family-owned and operated retail coffee brand , we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that is as energizing as our coffee. Here, you will thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

Position Overview

As an Account Executive, you will play a key role in driving growth by securing new business across Office Coffee Service, Food Service, and Convenience Store channels within a defined territory. Your primary responsibility will be to identify and convert new sales opportunities, helping to expand Community Coffee’s presence in the market. This role is ideal for an initiative-taking, self-motivated sales professional who excels at building strong customer relationships and delivering tailored solutions that reflect the values of the Community Coffee brand.

Key Responsibilities

• Independently manage the full sales cycle—from lead generation and initial contact to proposal delivery and contract negotiation.
• Identify and qualify prospects using business directories, trade associations, referrals, and other resources.
• Engage potential customers through cold calls, phone outreach, and scheduled appointments.
• Travel within your assigned territory and conduct in-person visits.
• Conduct customer needs assessments to understand business goals and recommend appropriate product solutions.
• Present offerings through compelling product demonstrations, presentations, and customized sales proposals.
• Work closely with internal departments—such as Marketing, Finance, and Supply Chain—to support promotions, pricing strategies, new product rollouts, and order fulfillment.
• Coordinate new customer setup and ensure a smooth transition to the ongoing route service.
• Accurately document activity and maintain pipeline updates in the company’s CRM system.
• Represent the brand at trade shows, customer events, and local business functions to build visibility and network.
• Stay informed on industry trends and competitive activity within your territory.
• Perform other related duties as assigned to support sales and business goals.

Position Requirements

• High school diploma or equivalent required
• Bachelor’s degree in Sales, Marketing, or a related field preferred.
• 2 years of outside sales experience, including cold calling and new business development.
• Valid driver’s license with an acceptable driving record.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint; able to prepare proposals and reports independently.
• Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources

Foundational Competencies

• Builds Trust
• Continuous Learner
• Customer Centric
• Effective Communication
• Integrity
• Results Oriented

Additional Competencies

• Takes Action
• Accountability
• Interpersonal Agility
• Adaptability
• Resourcefulness

Physical Demands/Work Environment

The physical and environmental conditions below reflect what is typically encountered in this role. Reasonable accommodation may be made for individuals with disabilities.

• Frequently sits; occasionally stands, walks, uses hands, and reaches with arms.
• Occasionally lifts or moves up to 50 pounds.
• Requires clear vision (near, far, depth perception, and focus adjustment).
• Field-based role: occasional exposure to outdoor weather, warehouse environments, moving mechanical parts, elevated locations, and airborne particles.
• Noise levels vary from moderate (office) to moderately loud (warehouse or events).

Our Values

Champion People

Inspire Creativity

Wow Our Customers

Serve Our Communities

Win Together

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.