Custodial Manager

The Custodial Manager is responsible for overseeing and managing the custodial operations within the organization. This role involves leading a team of custodial staff, ensuring that all cleaning and maintenance tasks are performed to the highest standards, and maintaining a safe, clean, and welcoming environment. The Custodial Manager plays a key role in maintaining the overall appearance and hygiene of the facility, contributing to a positive experience for all occupants and visitors. This position will be located in South Carolina.

Thompson Facilities Team with over 20 years of Integrated Facilities Management experience, 1,000 clients and more than 150 million square feet of maintainable space, Thompson Facilities Services, is a national leader in maintaining facilities. While service is the core of our business, technology is vital to the Thompson Facilities Services business functions. Technology keeps us connected to our clients and helps us maintain and improve the quality of your facilities.

• Team Leadership:
• Supervise, train, and manage a team of custodial staff, ensuring high-quality work and adherence to safety and cleanliness standards.
• Schedule and assign daily tasks, monitor job performance, and conduct regular evaluations of custodial staff.
• Foster a positive work environment, promoting teamwork, professionalism, and a strong work ethic.
• Custodial Operations Management:
• Develop and implement cleaning schedules and protocols to ensure all areas of the facility are consistently maintained.
• Oversee daily cleaning activities, including floor care, waste management, restroom sanitation, and general housekeeping.
• Conduct regular inspections of facilities to ensure cleanliness and compliance with organizational standards.
• Inventory & Supply Management:
• Manage inventory of cleaning supplies, equipment, and chemicals, ensuring that all materials are properly stored and available as needed.
• Order and replenish supplies as necessary, maintaining cost-effective practices.
• Ensure that all cleaning products and equipment are used safely and in accordance with manufacturer guidelines.
• Safety & Compliance:
• Ensure all custodial operations comply with health, safety, and environmental regulations, including OSHA standards.
• Implement and enforce safety protocols, including the use of personal protective equipment (PPE) and proper handling of hazardous materials.
• Conduct regular safety training and meetings with custodial staff.
• Vendor & Contractor Coordination:
• Coordinate with external vendors and contractors for specialized cleaning services, such as carpet cleaning, window washing, and pest control.
• Review and approve vendor invoices, ensuring services are completed to satisfaction and within budget.
• Customer Service:
• Respond promptly to facility maintenance and cleanliness concerns, providing solutions to ensure a clean and safe environment.
• Collaborate with other departments to address specific custodial needs and provide support for special events or activities.
• Documentation & Reporting:
• Maintain accurate records of custodial activities, including cleaning schedules, inspection reports, and staff attendance.
• Prepare and present reports on custodial operations, staffing, and budget management to senior management.
• Stay updated on industry best practices, new cleaning technologies, and innovations to continuously improve custodial services.

• Education:
• High school diploma or GED is required; an associate's or bachelor’s degree in Facilities Management, Business Administration, or a related field is preferred.
• Experience:
• 3-5 years of experience in custodial management or a related supervisory role.
• Extensive knowledge of cleaning practices, equipment, and supplies.
• Skills:
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficient in using custodial management software and other relevant tools.
• Strong communication and interpersonal skills.
• Ability to work independently and handle emergency situations effectively.
• Certifications:
• Certification in custodial management or facilities maintenance (e.g., ISSA CMI certification) is a plus.

Work Environment:

• The role primarily involves working within facility interiors, including offices, restrooms, and common areas. The candidate must be comfortable with exposure to cleaning chemicals and the physical demands of custodial work.
• This role may require working from stairs, ladders or elevated platforms.
• This is an essential position which may require work during inclement weather, evenings holidays and weekends.

Physical Requirements:

• Ability to lift and move heavy objects (up to 50 pounds).
• Frequent standing, walking, bending, and reaching.
• Ability to operate custodial equipment, such as buffers and vacuums.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Who We Are:

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more.

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.