Human Resources Generalist

Freedom First Credit Union
Roanoke, VA

Role:

Provide specialized administrative support for Human Resources, with an emphasis on employee payroll and benefits.

Essential Functions & Responsibilities:

25% Serves as an Administrator for the HRIS system, the electronic system for processing employee payroll and maintaining all employee data. Processes employee payroll and audits health insurance deductions, 401k contributions and incentives for accuracy.

15% Works with the health insurance carriers and broker to provide support for employees. Assists with the annual renewal of employee benefits and open enrollment. Schedules monthly new hire benefit enrollment meetings.

15% Assigns or independently works Human Resources Help Desk tickets.

10% Assist with providing documents requested through a variety of audit functions including the 401(k) Audit and Worker's Compensation.

10% Prepares Human Resources reports such as attendance, new hire, and turnover.

10% Assist with Recruiting activities.

5% Prepares a variety of labor reports including Multiple Worksite, EE01, VEC and IRS.

5% Works with the Credit Union's survey vendor to administer a variety of employee surveys.

5% Performs other related duties as assigned.

Performance Measurements:

Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act.

Meets or exceeds performance expectations as described in Essential Functions and Responsibilities.

Please refer to Annual Performance Goal document for remaining Performance Measurements.

Knowledge and Skills:

Experience One year to three years of similar or related experience. 

Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. SHRM certification, SHRM-CP, SHRM-SCP preferred. 

Interpersonal Skills Work involves extensive personal contact with others and is of a personal and confidential nature. 

Other Skills

• Excellent business writing skills

• Excellent critical thinking and analytical skills

• Excellent listening skills

• Excellent organizational skills

• Excellent personnel management skills

• Proficiency in Microsoft Word, Excel, and Outlook 

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. 

Work Environment Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate. 

 

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Posted 2025-11-13

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