Park Assistant Manager
- Attending to guests as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
- Supervises employees to ensure they perform their job duties satisfactorily and achieve production goals.
- Assist the Park Manager with training, developing, and auditing.
- Foster a positive and collaborative work environment among park staff.
- Audit schedules and requests needed approval from the Park Manager.
- Opens and closes the park via using keys or a code.
- Communicate any guest or employee issues to the Park Manager.
- Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD.
- Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
- Operating the billing transactions accurately by verifying the amount displayed on the POS.
- Organizes the refrigerator with drinks, snacks, chips, and ice cream.
- Checks snack inventory is sufficient and orders snacks from specified vendors to replenish stock.
- Walk the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.
- Clean restrooms and all sanitize all park structures. tables, chairs, playground structure.
- Schedule and coordinate family events and assist events operate efficiently.
- Other duties as assigned.
- Stand, walk, bend, twist constantly.
- Frequent bilateral hand movements.
- Good finger dexterity.
- Must be able to work in noisy environments created by guests, such as children yelling and music.
- Must be able to tolerate a hectic and busy work environment during peak hours.
- Must be able to work in a tight structure and be comfortable with heights.
- High school diploma or equivalent qualification required.
- Work weekends and holidays
- Able to work with children.
- Operate an iPad.
- Good communication skills, customer service skills, and conflict resolution skills
- Leadership skills
- Strong organizational skills
- Ability to make effective decisions in a fast-paced environment.
- Prioritizing guest satisfaction and continuously improving services.
- Demonstrating a commitment to safety and emergency preparedness.
- Work independently
- Read and write in English.
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