Sr. Manager, Premium Products & Experiences | Retail Bank

Capital One
McLean, VA

Overview

Sr. Manager, Premium Products & Experiences | Retail Bank

As a Senior Risk Manager at Capital One you’ll be responsible for working with business partners to identify and mitigate potential risks to Capital One. Risk Managers at Capital One are the front line of defense to ensure our Company remains stable and profitable.

Risk Managers at Capital One are highly motivated Risk Management professionals with excellent organizational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

As a Senior Risk Manager for the Premium Products and Experiences team, supporting Capital One Lounges, you will have an opportunity to support a fast growing business through the product development lifecycle from ideation to execution. If you have the passion to drive collaboration while protecting our customers and our brand we need you!

Responsibilities:

  • Advise and consult with business teams and other key stakeholders to help develop well-designed products, processes, and supporting technologies and implement risk management practices; support our business partners to drive the risk/return trade-off decisions

  • Lead risk framework discussions and drive creative solutions to improve the risk profile

  • Lead ad-hoc projects to improve processes or control environment to mitigate risks (e.g. execution errors)

  • Analyze data to proactively identify risks and trends

  • Stay abreast of the changing regulatory environment and understand the impacts to the business areas that you support

  • Set and deliver on our well-managed agenda

  • Support, partner and interact with internal business clients

  • Set direction, manage expectations and lead cross-functional teams

Here’s what we’re looking for in an ideal teammate:

  • You are a critical thinker who seeks to understand the business, its processes, risks and control environment

  • You create energy and an environment that fosters trust, collaboration, and belonging.

  • You possess a relentless focus on quality and timeliness

  • You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking

  • You develop influential relationships based upon shared risk objectives

  • You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of the team

  • You enjoy challenges and love solving problems

Basic Qualifications:

  • At least 4 years of Financial Services experience or at least 4 years of Risk Management experience

  • At least 4 years of Project Management experience

  • At least 4 years of experience supporting, partnering and interacting with internal business clients

Preferred Qualifications:

  • 6+ years of Project Management experience leading cross functional projects and programs in Risk

  • 6+ years of Financial Services risk management experience

  • 4+ years of experience in Analysis

  • 3+ years of people management experience

  • Agile or Design Thinking

  • Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)

  • Lean, Agile, Six Sigma or Business Process Management

  • PMP Certification or Masters Certificate of Project Management (CPM)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $170,800 - $194,900 for Sr. Risk Manager

Richmond, VA: $155,300 - $177,200 for Sr. Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Posted 2025-09-23

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