Systems Analyst
Marketing Decisioning, Pega Customer Decision Hub (CDH)
Hybrid at Vienna, VA preferred. Open to Winchester, VA, or Pensacola, FL
W2 Hourly Rate: $55/hr.
12 month+ contract
Role Overview:
System One IT has a 12-month+ contract opening for a Systems Analyst with marketing decisioning and analytics experience, in support of a leading financial services customer, to develop and execute targeted strategies and marketing campaigns across channels enabled by Pega Customer Decision Hub (CDH ). Build, launch, and optimize Next Best Action campaigns across inbound and outbound channels through member profiling, experimentation, and performance analysis. The role owns the day-to-day campaign operations lifecycle—from requirements and approvals through QA/testing, deployment, and post launch monitoring and issue resolution. The analyst will partner with marketing product strategists, business stakeholders, compliance, and cross-functional agile teams to achieve positive member experience and business outcomes.
Job Responsibilities
- Support the development and execution of Next Best Action strategies using Pega Customer Decision Hub (CDH).
- Translate marketing requirements into CDH interaction strategies, targeting criteria, and personalization logic.
- Assist with coordinating and optimizing member communications across inbound and outbound channels.
- Create and refine user stories and documentation to support next best action implementations.
- Run simulations and perform basic analysis of decisioning results to evaluate performance and business impact.
- Troubleshoot routine Pega CDH issues and collaborate with technical teams to resolve integration or data concerns.
- Manage multiple marketing tasks and deliverables to ensure timely execution of initiatives.
- Working knowledge of Pega CDH, Salesforce Marketing Cloud, or similar ESP/decisioning technology platforms.
- Experience collaborating with cross-functional technical and business teams.
- Ability to quickly learn new concepts, tools, and technologies related to marketing decisioning and analytics.
- Familiarity with marketing campaign processes, data analysis, and lifecycle management.
- Experience with analytics tools or data platforms (e.g., SQL, Databricks, Tableau, Power BI).
- Strong analytical, problem-solving, and communication skills.
- Bachelor’s degree in Marketing, Business, or equivalent experience.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
#M-MM1
#LI-MM1
#DI-MM1
Ref: #851-Rockville-S1
Recommended Jobs
Move/Laborer/Packer
College Hunks Hauling Junk & Moving is looking for a Mover/Driver to join our team and help load and unload furniture and other items between various locations. WHAT YOU'LL GET: Competitive Com…
RF Engineer
Title: RF Engineer Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides advanced engineering and technology solutions to support critical national security missio…
Structural Welder
Structural Welder (Pulse Arc) Location: Newport News, VA $45/hr and $140 in per diem Job Description: We are seeking a skilled Structural Welder with expertise in Pulse Arc Welding to join ou…
SUPVR-MAINTENANCE - Electrical (Gladstone)
The Maintenance Supervisor - Electrical plans, estimates and schedules preventative and corrective maintenance of plant equipment, machinery, and service systems to increase uptime and minimize unsch…
Construction Superintendent
Martin Horn Inc., a leading construction company, is seeking an experienced Superintendent to join our team. At Martin Horn, we cultivate a culture that is built on integrity, relationships, ingen…
SPD Field Account Specialist - 61
Field Account Specialist – Sterile Processing Focus Transform How Healthcare Runs Behind the Scenes Are you an experienced Sterile Processing or OR professional ready to take your expertise b…
Maintenance Technician
Maintenance Technician JOB-10045822 Anticipated Start Date April 6, 2026 Location Cambridge, MD Type of Employment Contract to Hire Employer Info A world leade…
Identity and Access Management Consultant
We are seeking an Identity and Access Management (IAM) Consultant to join our team. In this role, you will help implement and manage IAM solutions for our clients, ensuring secure access to systems a…
Welder, 3rd Shift
Job Description Job Description About Us At Tate we are passionate about everything we do. As an independent brand operating within Kingspan Group, a global plc group of companies, Tate has be…
Transportation Coordinator - Newport News
Reports to: Vice President of Community Services FLSA status: Non-Exempt GENERAL PURPOSE Under the direction of the Vice President of Community Services, the Transportation Coordina…