Service Technician

Mission Rock Residential LLC
Newport News, VA

Job Description

Job Description

Description:

As the Service Technician, you'll be our go-to superhero for keeping everything in tip-top shape! Whether you complete work orders or perform routine check-ups, your hands-on skills will help provide a well-maintained living space for our residents.

Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can have a positive impact on our resident and team member experience.

Are you ready to make an impact?

Location: Chesapeake Bay

Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan!

  • Career advancement and learning opportunities
  • Bonus opportunity
  • 13 paid holidays, including a Personal Wellness Day & Volunteer Day
  • Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*
  • Housing discount opportunity
  • 401(k) with company match
  • Medical, Dental, and Vision insurance plans
  • Employer-sponsored short-term & long-term disability plans
  • Company-paid life insurance
  • Health savings account with employer contribution
  • Flexible spending account
  • Voluntary benefits
  • Employee Assistance Program (EAP)

*Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.

The day-to-day: Our Service Technicians must be willing and able to learn quickly in a fast-paced, team environment. Service Technicians may work with any of the following:

  • Electrical
  • Plumbing
  • Carpentry
  • Drywall
  • Painting
  • Appliances
  • Exterior structures
  • Swimming pools
  • General maintenance

Requirements:

What you bring:

  • Strong customer service and communication skills, with a willingness to go the extra mile
  • Strong organizational and time-management skills
  • Enthusiasm to collaborate and engage with others
  • Desire to improve the lives of those around you
  • Maintenance skills/experience in multi-family, preferred
  • CPO Certification desired and/or required based on property needs
  • Adherence to Fair Housing best practices
  • Must be able to perform general/routine inspections and identify possible issues
  • Apply a “can do” mentality toward implementing efficient and effective solutions (ex: do the hard work now so you don't have to later)
  • Valid Driver's License with reliable transportation
  • Candidate requires own set of tools

#HP

Posted 2025-11-05

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