Outdoor Lighting Sales & Operations Manager
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
Responsibilities
- Meet with customers at their homes and businesses to assess properties and design outdoor lighting projects
- Prepare and present proposals for landscape, architectural, permanent, and holiday lighting systems
- Respond to inbound customer inquiries and follow up on sales opportunities
- Maintain customer relationships through phone, email, and text communication
- Schedule installations, service appointments, and technician routes
- Manage customer work orders, invoicing, and billing
- Order and track inventory and project materials
- Coordinate and support field technicians to ensure projects are completed successfully
- Assist with hiring, training, and developing team members
- Monitor business performance and operational metrics
- Participate in local networking, marketing, and community events as needed
- Experience in operations management, preferably in a home service business
- Sales and customer service experience preferred
- Strong communication and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience using CRM, scheduling, or business management software
- Comfortable working with business metrics and financial reports
- Positive attitude and strong problem-solving skills
- Valid driver's license
- Full-time
- Monday–Friday, generally 8:00 AM – 5:00 PM
- Some evening sales appointments and service requests as needed
- Occasional weekend work during peak seasons
- Competitive base salary
- Performance-based bonus opportunities
- Paid time off
- Professional development and growth opportunities
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