Slot Shift Supervisor

Norfolk Casino
Norfolk, VA


Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description



Perform routine maintenance and repair on gaming machines, equipment, and hardware under supervision and continued on-the-job training. Perform common floor calls without supervision and works towards competency and proficiency.

  • Maintain the security of funds and equipment, issuing necessary equipment to slot personnel.
  • Provide approvals as necessary.
  • Ensure all policies and procedures are followed and are in accordance with applicable gaming regulations.
  • Supervise, train, evaluate and discipline slot department personnel.
  • Perform immediate, periodic, and overhaul maintenance on gaming machines, equipment, and hardware.
  • Repair and diagnose machine faults.
  • Isolate electronic faults at board level and refer to senior level slot technician.
  • Read, understand, and accurately apply information contained within repair manuals and other equipment-related materials.
  • Carry and effectively communicate by two-way radio.
  • Maintain a working knowledge of new slot products/equipment.

Qualifications

  • Must be at least 21 years of age.
  • High school diploma or equivalent required.
  • Must possess a thorough knowledge of the mechanics, electronics, and electrical functions of gaming machines.
  • One (1) year of experience in slots or a related field or graduate from slot repair school or similar course of study strongly preferred.
  • One (1) - Three (3) years of experience in the same or similar role preferred.
  • Experience with Microsoft Office applications preferred.
  • Must have excellent communication and customer service skills.
  • Must be able to effectively use a hand-held radio and microphone.
  • Must be able to work with various hand tools and power tools.
  • Must be able to stand and walk for duration of shift.
  • Must be able to stoop over, kneel, and crouch while repairing gaming machines.
  • Must be able to push and pull machines and maneuver weights up to 80 pounds.
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information



All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Posted 2025-09-23

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