Property Operations Technician - Multifamily Systems
Property Operations Technician – Multifamily Systems
Based in: Richmond, VA
About the role
Help keep our residential properties safe, reliable, and welcoming. This role focuses on end-to-end maintenance across electrical, plumbing, and HVAC systems, rapid response to resident requests, and meticulous documentation.
Core responsibilities
- Perform scheduled and as-needed maintenance on plumbing, electrical, and HVAC components.
- Inspect buildings and units routinely to identify maintenance issues early.
- Address work orders from residents and staff with urgency and professionalism.
- Record all completed work and materials used with thorough, accurate notes.
- Turn vacant units efficiently to ensure smooth new resident move-ins.
- Comply with safety protocols and internal policy standards.
- Partner with peers on larger or phased maintenance projects.
- Provide dependable, courteous customer service to residents and resolve concerns.
Qualifications
- High school diploma or equivalent; vocational or trade certification is a plus.
- Demonstrated background in property maintenance or closely related trades.
- Working expertise in plumbing, electrical systems, and general repairs.
- Strong diagnostic skills and ability to resolve issues promptly.
- Excellent interpersonal and communication abilities.
- High attention to detail and commitment to quality.
- Ability to operate independently and collaborate within a team environment.
- Valid driver’s license and consistent, reliable transportation.
Technical proficiency
- Mechanical Troubleshooting Skills
- Electrical Installation
- Electrical Troubleshooting
- Electrical Repair
- HVAC Service & Installation
- HVAC Maintenance
- HVAC Troubleshooting
- HVAC Repair
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