Senior Manager Travel Agency- All Inclusive Sales

***The location for this position is virtual/remote***

This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As the Sr. Manager Travel Sales All Inclusive, you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands, motivated to grow market share. On the All Inclusive AMER Sales team, you will report to the Assistant Managing Director Hilton All Inclusive Sales. You will handle a portfolio of host and consortia accounts that focus on selling All-Inclusive hotel products. Hilton is growing its portfolio in the All-Inclusive market, and we need a sales leader with a breadth of experience and the desire to lead in building this market for Hilton

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Develop revenue and market share in the B2B travel segment: Retail, Consortia, and Host agencies in North America and Canada. Balancing multiple sales opportunities, taking ownership of responsibilities while managing deadlines.
• Use in-depth knowledge of customer procurement strategies, structure, businesses, and commonalities together with Hilton
• Lead Account development, and customer service experience communicating product benefits appropriate for each account
• Research and generate leads with quantitative and qualitative analytics skills, including the use of logic and reasoning to identify strengths/weaknesses of alternative solutions
• Maintain an organized and up-to-date pipeline of opportunities which includes a balance of confidence and partnership and displaying discretion and confidentiality with critical information

How you will collaborate with others:

• Collaborate with sales and marketing team members on strategic sales methods
• Partner with high-level executives, colleagues and customers within the global organization
• Mentor Hotel and Hilton Sales team members (All-Inclusive HWS Sales Experts) on their informative and annual programs through your understanding of this segment
• Network with business decision-makers and executives to influence positive All-Inclusive buying
• Engage in relevant industry organizations and events

What deliverables you will take ownership of:

• Deploy a tailored sales strategy, maintaining accurate account details and activity, with Host and Consortia top accounts via Account Planning in Salesforce
• Solid negotiation capability, delivering key financial metrics and improve value for partners
• Develop marketing plans with strategic initiatives and opportunities supporting the needs of the Hilton All-Inclusive destinations/resorts/new openings
• Model account-based trends weekly, monthly, quarterly and annual basis with data compared to previous years' results. This includes forecast development for future account-based growth
• Improve conversion of Host and Consortia group opportunities, establish a timeline for follow-up, reduce quote turnaround time, and align with hotel teams to ensure revenue targets are achieved
• Grow direct transient revenue and room nights from Host/Consortia accounts and increase ADR
• Source inclusion of Hilton All-Inclusive resorts with Host and Consortia preferred hotel programs
• Seek new opportunities in Host and Consortia to broaden the base and demand for the product and continue to feed taConnect database with new contacts

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Four (4) years of professional experience in the B2B hospitality Leisure sales development
• Two (2) years of sales management experience within an all-inclusive and/or resort environment, managing properties with 300+ rooms, or experience in a corporate national sales role selling a portfolio of all-inclusive hotels
• In-depth knowledge of the Intermediary industry with specific attention to retail and consortia/host agencies in the US and Canada
• Travel 40% of the time

It would be useful if you have:

• Three (3) years of Managerial experience
• Experience working in a global matrixed environment
• Experience being responsible for national and/or global accounts
• Experience using Salesforce and Delphi

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $85,000 - $120,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan (SIP) consistent with other team members at the same level and/or position within the Company. #LI-REMOTE