Admin Support/Receptionist

Job Description

Job Description

Salary: DOE

Job Description

Provide receptionist and front office administrative support services for USTDA reception areas, including visitor assistance, call management, conference room coordination, and customer support activities.

Key Responsibilities

• Staff and operate Agency reception areas during normal business hours
  Receive and direct visitors, callers, and deliveries professionally
  Coordinate visitor access and issue visitor badges
  Manage conference room scheduling and visitor support activities
  Coordinate parking vouchers, transportation assistance, and meeting logistics
  Maintain reception logs and administrative records
  Respond to inquiries and route communications appropriately
  Maintain professional appearance and organization of reception areas
  Provide general administrative and clerical support services

Qualifications

• High School Diploma required; higher education preferred
  Minimum 13 years receptionist or office support experience required
  Strong interpersonal and customer service skills required
  Excellent written and verbal communication skills required
  Ability to manage multiple priorities in a professional office environment required

Required Systems, Tools, and Framework Experience

• Microsoft Office Suite
  Telephone and visitor management systems
  Scheduling and calendar management tools
  Email and correspondence systems
  Office equipment and administrative support tools

Required Specialized Experience

• Experience supporting front desk and receptionist operations
  Experience handling visitor coordination and customer service activities
  Experience managing calendars and meeting schedules
  Experience supporting office administrative and clerical operations
  Experience working in a professional Government or corporate office environment preferred

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer and strive to provide equal employment opportunity to all applicants and staff in accordance with sound employee relations practices and federal and state laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.