Service Technician

SteelHead Management
Richmond, VA

SteelHead Management is a private, locally based Property Management group specializing in class-A assets in urban environments. Our team is dedicated to providing an environment that embraces innovation, open communication, collaboration, shared values, and team work.

Job Description:

We are seeking a highly motivated and enthusiastic individual to serve as Service Technician for a rapidly growing and dynamic property management organization. The Service Technician is responsible for general maintenance to include performing repairs, troubleshooting, apartment turnover, and performing preventative maintenance. This is a full-time position.This is an outstanding career opportunity for an experienced professional to be part of an exciting team.This position will report to the Service Manager.

Responsibilities:

  • Work with the Service Manager to ensure maintenance functions are performed properly and promptly.
  • Ensure effective and timely follow up with residents, vendors and property management team on all maintenance services provided.
  • Respond to all on-call emergencies in a timely manner.
  • Complete and follow up on all open unresolved tickets.
  • Use of general maintenance equipment including but not limited to: hand tools, ladders, landscaping equipment and required safety equipment; all equipment must be used safely.
  • Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns and ensure excellent curb appeal at all times.
  • Participate in company training classes and meetings
  • Follow policies relating to but not limited to fair housing, OSHA, pool and safety standards set by the company.
  • Other tasks or duties as assigned.

Qualifications:

  • Minimum of 2 years experience in apartment maintenance including basic electrical & plumbing diagnostics/repair.
  • Be a team player in an atmosphere of mutual respect.
  • Must have painting and drywall repair experience.
  • Have a positive attitude & effective communication skills.
  • Enjoy helping people.
  • Have basic tools for the trade.
  • Provide a valid driver license, and have reliable transportation.
  • Have the flexibility to occasionally respond to 'off-hour' emergency situations and resident concerns.
  • HVAC certification preferred (CFC Universal).

Posted 2026-05-08

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