Receptionist (MedSpa)

Job Title: MedSpa Receptionist

Job Overview: Donna Bella Laser MedSpa looking for a friendly and organized Receptionist to join our MedSpa team at our new Ashburn, VA location. As the first point of contact for clients, the Receptionist plays a crucial role in providing a welcoming and efficient experience. The ideal candidate should possess excellent communication skills, strong organizational abilities, and a customer-focused attitude. If you thrive in a fast-paced environment and enjoy creating a positive first impression, we invite you to apply for this exciting opportunity.

Responsibilities:

• Greet and welcome clients in a warm and professional manner, creating a positive first impression.
• Manage incoming calls, schedule appointments, manage automated scheduling system and assist clients with inquiries about services and pricing.
• Coordinate and confirm appointments, sending reminders to clients via automated system(s).
• Maintain a tidy and organized reception area, ensuring a clean and inviting atmosphere.
• Process client payments, handle billing inquiries, and manage financial transactions accurately.
• Assist clients in completing necessary forms and paperwork, ensuring all information is up-to-date.
• Collaborate with estheticians and other staff to coordinate schedules and optimize appointment bookings.
• Keep inventory of retail products, assist with product sales, and provide information about available promotions.
• Address client concerns and escalate issues to the appropriate staff members when necessary.
• Stay informed about spa services, packages, and promotions to effectively communicate with clients.

Qualifications:

• Proven experience as a Receptionist, preferably in a spa or hospitality setting.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Proficient in using appointment scheduling software and handling basic administrative tasks.
• Friendly and professional demeanor with a positive attitude.
• Ability to work in a fast-paced environment and handle stressful situations with composure.
• Knowledge of basic spa and esthetic procedures is a plus.
• High school diploma or equivalent.

Benefits:

• Competitive salary with opportunities for bonuses.
• Employee discounts on spa services and retail products.
• Health insurance and other benefits.
• Ongoing training and professional development.
• Positive and collaborative work environment.

If you are a customer-oriented individual with excellent organizational skills and a passion for providing exceptional service, we invite you to join our MedSpa as a Receptionist. Apply now to be a part of a team dedicated to creating a relaxing and rejuvenating experience for our clients. There is potential for job growth for the right motivated individuals.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person