Spa Desk Agent
- Check guests in and out.
- Schedule spa appointments, in accordance with Omni Hotel & Resorts Moments of Service.
- Up-sell, cross-sell, and pre-sell services and products.
- Communicate spa promotions with guests.
- Must be proficient on the telephone.
- Must be able to maintain a professional demeanor during the busy times. Qualifications:
- Customer service experience is highly preferred.
- High school diploma or equivalent.
- Must be proficient with Microsoft Office.
- Must be able to communicate effectively in a professional business environment.
- Must have the ability to stand for 7 hours per day.
- Ability to lift, carry, push, pull 30 lbs.
- Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.
- Must be current servsafe and ETips certified for safe food and alcohol handling, or must be willing to get certified prior to starting the position.
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