Onboarding Specialist 16747117

Job summary
Maryland based company seeking a detail-oriented and enthusiastic Onboarding Specialist to create a welcoming and efficient onboarding experience for all new hires. This role is responsible for managing and coordinating the entire new hire process, from offer acceptance to their first day and beyond, ensuring a seamless transition and successful integration into the company. The ideal candidate is an exceptional communicator with a passion for human resources and an understanding of the unique dynamics of the automotive retail industry. This role reports directly to the Chief Financial Officer.

Key responsibilities

• Manage the onboarding process: Coordinate all aspects of the new hire journey, including pre-employment paperwork, background checks, drug screening, application for sales licenses, and IT setup.
• Conduct orientation: Lead engaging orientation sessions for new employees, covering mission, culture, policies, and benefits.
• Liaise between departments: Collaborate with hiring managers, IT, and other departments to ensure all necessary resources and equipment are prepared for each new employee's arrival.
• Facilitate paperwork and compliance: Ensure all hiring paperwork is completed accurately and in compliance with federal, state, and local regulations. Utilize HRIS systems to maintain employee records.
• Serve as a point of contact: Act as a go-to resource for new hires during their first weeks, answering questions about company policies, benefits, and payroll.
• Foster engagement: Help new employees acclimate and connect with their teams and colleagues, reinforcing positive and energetic work culture.
• Drive continuous improvement: Collect and analyze feedback from new hires to identify opportunities for enhancing the onboarding program and process efficiency.
• Handle administrative duties: Assist with general HR administrative tasks and special projects as assigned.

Required skills and qualifications

• Education and experience: Bachelor's degree in Human Resources, Business Administration, or a related field, with 2+ years of experience in an HR or onboarding role. Previous experience in the automotive retail industry is a plus. SHRM certification also a plus.
• Exceptional interpersonal skills: Must have outstanding verbal and written communication skills and a friendly, approachable demeanor to build strong relationships with new hires and existing staff.
• Organizational skills: Strong attention to detail and ability to manage multiple new hire cases and priorities effectively in a fast-paced environment.
• Technical aptitude: Proficiency with HR Information Systems (HRIS), Microsoft Office Suite, and other relevant software.
• Confidentiality: Demonstrated ability to handle sensitive employee information with discretion.
• Local knowledge: Familiarity with local employment laws and regulations in Maryland is beneficial.

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