Administrative Associate Emergency Department

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Sentara Health is currently seeking an Administrative Associate in the Emergency Department at our Sentara Virginia Beach General Hospital in Virginia Beach, Virginia.

Hours/Shift: Part time Days, Mondays and Wednesdays 7am-3pm

Sentara Benefits:

We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.com)

• Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years . U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.

Position Overview:

As an Administrative Associate in the Emergency Department, you will be located in the heart of the action in the ED. You will support the ED Charge Nurse, staff, and provider staff with communications support for telephones, paging, and call bell. The Administrative Associate is not required to provide patient care however, you will be surrounded by patients and incoming rescues. The Administrative Assistant position requires the application of excellent customer service skills as well as excellent computer and clerical skills.

Click here to hear about a day in the life of an Administrative Associate with Sentara Health.

Education Required:

High School Diploma or Equivalent

One of the following is required:

One year of previous work experience in a medical office OR

One year or more of previous work experience in customer service OR

One year or more of previous work experience in a call center OR

One year or more of previous clerical experience OR

Associates or bachelor's level degree.

K eywords: #INDEED, Administrative, front desk, clerical, call center, customer service, receptionist, monster, Talroo-Allied Health, monster, non-clinical, admin asst.

Provides administrative support to the unit/department (s) assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Supports unit/department(s) assigned with excellent computer and clerical skills. One of the following four skill levels required: One year experience in medical environment or Completion of higher level of education requirements or Transferable skills, example: one year or more in a call center, customer service application program, clerical etc.

Emergency Department Secretary role is located in the heart of the action in the ED. Support the ED Charge Nurse, staff, and provider staff with communications support for telephones, paging, and call bell. Not required to provide patient care but will be surrounded by patients and incoming rescues.

• High School Grad or Equivalent

• Medical Office 1 year

• Reading Comprehension
• Service Orientation
• Speaking
• Troubleshooting
• Social Perceptiveness
• Active Listening
• Time Management
• Communication
• Critical Thinking