NOC Network Engineer

Job Title: NOC Network Engineer
Location: Fairfax, VA
Type: Contract to hire
Contractor Work Model: Hybrid – onsite and remote
Hours: 40.0 hours per week

Responsibilities

• Provide advanced-level support for network incidents, problems, and change requests escalated from Tier 1 and Tier 2 support teams. Diagnose and resolve complex network issues related to routers, switches, firewalls, load balancers, WAN accelerators, wireless devices, and other network devices.
• Conduct thorough root cause analysis for network incidents and implement corrective actions to prevent recurrence.
• Collaborate with cross-functional teams, vendors, and service providers to troubleshoot and resolve network-related issues.
• Perform network performance monitoring and capacity planning to ensure optimal network performance and scalability.
• Design and implement network changes, upgrades, and additions following best practices and change management protocols.
• Document network configurations, processes, and procedures to maintain accurate network records.
• Develop project requirements in collaboration with team members and other departments; participate in team meetings and provide project updates.
• Perform quality checks on network configurations; ensure adherence to safety protocols and organizational standards.
• Regularly inspect and maintain network equipment, including routers, switches, firewalls, and wireless access points.
• Install, patch, configure, and optimize network hardware to meet evolving business needs.
• Design, configure, and optimize 802.11x wireless environments for enterprise connectivity.
• Utilize monitoring tools to analyze performance metrics, identify bottlenecks, and recommend improvements.
• Collaborate with security teams to implement network security measures and ensure compliance.

• Possession of an associate's degree in computer science, electrical engineering, electronics, or a related field; plus four years' network and/or telecommunications experience; or a bachelor's degree in such fields; plus two years' experience in network or telecommunications system design, analysis, installation, and troubleshooting.
• Valid driver's license.
• Complete a criminal background check and driving record check.
• This position is classified as emergency/essential services personnel; reporting during inclement weather or emergencies is required.
• In-depth knowledge of VLAN, VRF, OSPF, BGP, MPLS, VPN, STP, DHCP, Trunk, and 802.11 standards.
• Hands-on experience with major network equipment manufacturers' hardware and systems such as SolarWinds, Splunk, Catalyst Center, ISE, Nexus Dashboard or equivalents.
• Automation experience with scripting languages like Python.
• Experience with datacenter technologies including Leaf and Spine VxLAN architectures, VxLAN multi-datacenter environments, and SDN tools like NSX-T.
• Familiarity with IP Address Management (IPAM) systems such as InfoBlox.
• Experience with network incident management and support practices.
• Strong analytical, troubleshooting, and problem-solving skills, including cable infrastructure expertise (Ethernet, fiber optics, patching panels).
• Excellent verbal and written communication skills with a focus on customer service.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1