Licensed Insurance Customer Service (State Farm Experience Required)

Licensed Insurance Customer Service Representative (State Farm Experience Required) Remote Option

Lynn Heinrich State Farm Agency is seeking an experienced State Farm Team Member who excels in customer service and relationship management. This is a service-focused role supporting a well-established agency with a large, loyal client base built almost entirely on referrals no cold calling or outbound prospecting.

With over 40 years as a State Farm Agent , Lynn has built what many team members describe as a dream agency stable, professional, and client-focused. For the right experience level, this role may be fully remote from anywhere in the U.S. MUST have recent STATE FARM experience and an ACTIVE Property and Casualty insurance license.

What Youll Do
Provide exceptional service to existing State Farm clients
Handle policy changes, coverage questions, billing inquiries, and claims follow-up
Support high-value homeowners and clients with complex insurance needs
Maintain accurate documentation and ensure compliance with State Farm guidelines
Build long-term client relationships through professionalism and responsiveness

What Were Looking For
Prior State Farm agency experience is required
Active Property & Casualty license required
Life & Health license preferred, but not required for the right candidate
Strong customer service and communication skills
Experience servicing high-net-worth clients or homes over $1M is a strong plus
Spanish speaking is a plus, not required

Compensation & Benefits
Salary: $45,000 $70,000 , based on experience and knowledge
24 weeks paid leave , depending on experience
100% employer-paid health insurance

• Blue Cross Blue Shield PPO ($2,500 deductible / $8,050 max out-of-pocket)
• $200/month employer contribution to Health Savings Account (HSA)

Annual Christmas bonus based on agency performance and revenue
Stable book of business with referral-based clients
No cold calling, no pressure sales environment

Why This Agency
This role is ideal for a seasoned State Farm professional who wants to focus on servicing great clients , not chasing leads. Team members consistently describe this agency as supportive, respectful, and professionally run a place where experience is valued and work-life balance is real.

Remote option available for highly qualified candidates with State Farm experience.

Apply today if youre ready to put your experience to work in a service-first, low-stress agency environment.