Shuttle Driver - Sheraton Suites Old Town Alexandria, VA
- Transportation:
- Safely operate the hotel's shuttle van to transport passengers to and from specified locations, such as airports, local attractions, and corporate offices.
- Follow designated routes and schedules to ensure timely pickups and drop-offs.
- Guest Satisfaction:
- Greet passengers with a friendly and professional demeanor, offering assistance with luggage and ensuring a pleasant journey.
- Address passenger inquiries, provide information about the hotel and local area, and offer recommendations if requested.
- Safety and Compliance:
- Adhere to all traffic regulations and safety protocols to ensure the safety of passengers and fellow road users.
- Maintain a clean driving record and demonstrate safe driving practices at all times.
- Vehicle Maintenance:
- Conduct regular pre-trip inspections of the shuttle van to ensure it is in proper working condition.
- Report any maintenance or repair needs to the appropriate department and ensure routine maintenance tasks are scheduled and completed.
- Keep the shuttle van clean and presentable both inside and outside, ensuring a comfortable and inviting environment for passengers.
- Communication:
- Maintain clear and professional communication with passengers, fellow drivers, and hotel staff.
- Relay relevant information, such as delays or changes to the schedule, to passengers and the hotel team.
- Record Keeping:
- Keep accurate records of passenger trips, mileage, and any incidents that occur during transportation.
- Complete necessary paperwork or digital documentation related to transportation services.
- Valid driver's license and a clean driving record.
- Previous experience as a driver, preferably in a customer service-oriented role.
- Knowledge of local roads, routes, and traffic patterns.
- Excellent interpersonal skills to interact with guests.
- Physical fitness and the ability to lift luggage if necessary.
- Basic understanding of vehicle maintenance and troubleshooting.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Health, Dental and Vision Insurances
- Disability Insurances
- Supplemental Life Insurances
- Identity Theft Protection
- Flexible Spending Accounts
- 401(k) Retirement Plan
- Paid Time Off, Vacation and Holidays
- Employee Assistance Program
- AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
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