REVENUE CYCLE FINANCIAL COUNSELOR

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REVENUE CYCLE FINANCIAL COUNSELOR

Location: Lynchburg, VA, United States Facility location: Cancer Center Date Posted: Mar 1, 2024 Job ID: 13823 Department: LAC Patient Access Shift: Days Schedule: Full Time

Partnering with you to live your best life. At Centra, we want to listen carefully and get to know you well. We want to understand your hopes, goals and dreams. We want to do our part so you can be your very best - as you define it. This remains true whether you are a patient, a Centra Caregiver, or a member of the communities we serve. As a candidate considering employment with our organization, we want you to understand that it is our mission to help partner with you throughout each stage of your career.

Overview

The Revenue Cycle Financial Counselor is responsible for proactively managing the patient financial responsibility for the organization. This role will be responsible for communicating with the patient to obtain payment or provide payment plan options, financial assistance opportunities, grant qualifications, and presumptive eligibility for programs. The financial counselor will be able to explain the patient liability of rendered services and the patient's payment options.

Responsibilities

Ability to communicate Centra's financial policy. Maintains the required documentation to meet organization, state, and federal guidelines for financial assistance. Assists patients with third-party application process for zero-interest loans. Responds to inquiries for assistance in a timely manner. Maintains current knowledge of and complies with established policies including patient confidentiality/patient rights, government, and third-party payer regulations as they relate to patient financial clearance. Collaborates with individuals at all levels of the organization where necessary. Attends all mandatory organizational in-services meetings and education programs as scheduled. May perform other duties as assigned or requested and job specification can be modified or updated at any time.

Qualifications

Required Education: High School Diploma / GED Required Experience: Minimum of two (2) years' experience in revenue cycle operations or customer service. Must possess superior oral and written communication skills. Demonstrate the ability to work in a team environment and be able to effectively work independently.

Our care givers at Centra are the most valuable asset we have and it is our mission and commitment to build and sustain a diverse and inclusive environment.

When recruiting and retaining talent at Centra, our hiring needs are based on matching a candidates job qualifications with our job requirements and department needs without regard to race, color, age, religion or belief, national origin, disability status, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by the laws or regulations in the locations where we operate. Centra is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Be yourself. Be a partner with Centra.