Data Center Technician

Location: Ashburn, VA
Employment Type: Contract
Shift: Day / Night / Rotating (24/7 environment)

About the Role

We are seeking a reliable and detail-oriented Data Center Technician to support operations at our Ashburn, VA facility. This role is responsible for installing, maintaining, and troubleshooting server and network hardware in a high-availability, mission-critical environment. The ideal candidate thrives in a fast-paced setting and is committed to operational excellence and uptime.

Key Responsibilities

• Rack, stack, and cable servers, network devices, and storage equipment

• Perform hardware installations, upgrades, and replacements (RAM, HDD/SSD, PSUs, NICs)

• Troubleshoot and resolve hardware, connectivity, and power issues

• Run, label, and manage structured cabling (copper & fiber)

• Monitor system alerts and respond to incidents per SLA requirements

• Maintain accurate documentation of installations, asset tracking, and ticket updates

• Perform routine inspections of power and cooling infrastructure

• Follow security, safety, and compliance protocols

• Coordinate with network engineers, system administrators, and facilities teams

Required Qualifications

• 1–3+ years of experience in a data center or IT support environment

• Basic knowledge of servers, networking fundamentals (TCP/IP), and hardware components

• Experience with structured cabling standards

• Ability to lift 50 lbs and work in hot/cold aisle environments

• Familiarity with ticketing systems and asset management tools

• Strong troubleshooting and problem-solving skills

• Ability to work shifts, including nights and weekends

Preferred Qualifications

• CompTIA A+, Network+, or similar certification

• Experience with remote hands support

• Familiarity with enterprise hardware (Dell, HPE, Cisco, etc.)

• Understanding of data center power systems (PDUs, UPS, generators)

• Experience working in high-density or hyperscale environments

Work Environment

• 24/7/365 mission-critical facility

• Fast-paced, SLA-driven environment

• On-site role (not remote)

• May require background check and security clearance depending on client requirements