Network Operations Specilaist
Job Description
Job Description
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Location: Richmond, VA, US (Onsite)
Start Date: 2/16/2026
Duration: 5 Months (End Date: 7/24/2026)
Work Hours: 40.00 Hrs/Wk Role Summary
This role oversees global hotel network environments to ensure reliable, secure, and high-performing network services. The representative leads daily operations, configuration governance, and hardware/software lifecycle management for a global consulting organization. This position serves as a primary point of contact for hotel and corporate stakeholders, ensuring service transparency and operational excellence.
Responsibilities
- Manage day-to-day global network operations, ensuring high availability and adherence to SOPs.
- Lead incident and problem management activities to drive timely resolution and root cause elimination.
- Oversee configuration management, network policy compliance, ACL reviews, and ITIL-aligned change processes.
- Manage the lifecycle of network hardware/software, including upgrades, patches, vendor escalations, and compliance requirements (PCI/SOX).
- Serve as a primary interface for hotel leadership and IT stakeholders for expectation management.
- Support new hotel openings and network expansion, including deployments of WAN circuits and wireless systems.
- 12+ years in network operations/engineering within global or distributed environments.
- 10+ years of experience in Network Routing, Switching, Wireless, LAN, and Enterprise Network operations.
- Active Certifications: CCNA and CCNP Routing and Switching.
- Strong knowledge of WAN and enterprise monitoring tools.
- Experience with ITIL processes and configuration/change governance.
- Detailed Service Management skills to manage client delivery expectations.
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