Food and Beverage Manager
- Work in coordination with the Sales team and Culinary team, to execute all banquets, meetings, events, etc.
- Control and manage all areas of cost management including cost of beverage, salaries and wages, and other expenses, for the Banquet team.
- In collaboration with the Human Resources department and Director of Food & Beverage, oversee recruitment and development of associates; interview, hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate as appropriate.
- Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulation, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
- Develop and implement menus and back-up (use records, production lists, pars, training, etc.) within corporate guidelines to continually improve revenues and profit margins while maintaining quality.
- Manage the maintenance/sanitation of the Banquet Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service.
- Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
- Execute and promote the Accident Prevention Program to minimize liabilities and related expenses.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
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