Cashier/Customer Service - The Institute for Advanced Learning and Research

Job Description

Job Description

Do you love greeting people with a smile and keeping things running smoothly? The Institute for Advanced Learning and Research is looking for a friendly, dependable Cashier / Customer Service Associate to be the welcoming face of our Food & Beverage operations.

From daily service to special events, you’ll help create a positive experience for every guest who walks through our doors.

Compensation : $13.00 - $14.00 per hr. Depending on experience.

What You'll Be Doing :

As a Cashier / Customer Service Associate, you’ll play a vital role in guest satisfaction and daily operations.

• Greeting guests warmly and providing friendly, professional customer service
• Operating the POS system accurately for food and beverage transactions
• Answering guest questions about menus, pricing, and daily offerings
• Handling cash, credit, and electronic payments responsibly
• Maintaining a clean, organized, and stocked service area
• Assisting with food and beverage setup, restocking, and light prep as needed
• Supporting special events, meetings, and banquets
• Communicating guest feedback and concerns to leadership
• Following all food safety, sanitation, and cash-handling procedures
• Working collaboratively with kitchen and service team members
• Completing other duties as assigned to support F&B operations

What We're Looking For :

• Must be 18 years or older
• Previous cashier, customer service, or hospitality experience preferred
• Friendly, professional, and service-oriented attitude
• Strong communication and interpersonal skills
• Reliable, punctual, and detail-oriented
• Comfortable working in a fast-paced, team-focused environment
• Reliable transportation required
• High school diploma or GED preferred

Key Competencies :

• Customer Focus: Creates positive experiences and handles concerns with care
• Communication: Listens actively and communicates clearly
• Dependability: Shows up prepared and follows through
• Adaptability: Handles changing priorities and busy service periods
• Teamwork: Supports teammates and contributes to a positive workplace

Why IALR ?

At IALR, our Food & Beverage team supports education, innovation, and community events. You’ll work in a professional, welcoming environment where service matters and teamwork is valued .

Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

About: Up to Par Management | Taylor Hospitality Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.